Hospitality Trainee (Visa Sponsorship)

About the Company

Jumeirah Group, a member of Dubai Holding, is a world-renowned luxury hotel company based in Dubai, United Arab Emirates. With a portfolio of iconic hotels and resorts across the globe, Jumeirah is dedicated to creating exceptional guest experiences and delivering unparalleled service. Our commitment to excellence, innovation, and authentic hospitality makes us a leader in the luxury hospitality sector. We believe in nurturing talent and providing a dynamic environment where individuals can grow and thrive, contributing to Dubai’s reputation as a global tourism hub.

Job Description

Jumeirah Group is offering an exciting opportunity for aspiring hospitality professionals to join our team as a Hospitality Trainee in the vibrant Dubai Marina. This comprehensive training program is designed to provide hands-on experience across various facets of luxury hotel operations, including Front Office, Food & Beverage, Housekeeping, and Guest Relations. Under the guidance of experienced mentors, you will develop essential skills, gain invaluable industry knowledge, and contribute to delivering our signature guest experience. This role is ideal for passionate individuals eager to build a career in luxury hospitality, with visa sponsorship available for eligible international candidates. Embrace a challenging yet rewarding journey within a global leader in the luxury hospitality sector.

Key Responsibilities

• Rotate through key departments such as Front Office, Food & Beverage, and Housekeeping to gain a holistic understanding of hotel operations.
• Assist in daily departmental tasks, ensuring smooth and efficient service delivery in alignment with Jumeirah's luxury standards.
• Learn and strictly adhere to Jumeirah's high standards of luxury service, guest satisfaction, and operational protocols.
• Proactively engage with guests, addressing inquiries, resolving minor issues, and ensuring their needs are met with professionalism and courtesy.
• Support team members in various operational duties, including check-ins, check-outs, restaurant service, and room preparation.
• Actively participate in all assigned training sessions, workshops, and development programs designed to enhance skills and knowledge.
• Maintain a pristine, welcoming, and safe environment for all guests and colleagues within the hotel premises.
• Contribute to a positive team culture by demonstrating enthusiasm, respect, proactive communication, and a strong willingness to learn and adapt.

Required Skills

• Excellent communication and interpersonal skills, both verbal and written.
• A genuine passion for the hospitality industry and a strong commitment to guest service excellence.
• Ability to work effectively and efficiently in a fast-paced, dynamic, and multicultural environment.
• Strong organizational skills, meticulous attention to detail, and ability to multitask.
• Proficiency in English (verbal and written) is mandatory.
• High school diploma or equivalent educational background.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as per operational needs.

Preferred Qualifications

• Previous experience (even internships or part-time roles) in a customer service, hotel, or tourism-related position.
• Fluency in an additional language (e.g., Arabic, Russian, Mandarin, German) is highly advantageous.
• Relevant vocational training, certificate, diploma, or a degree in Hospitality Management or a related field.
• Familiarity with hotel operating systems (e.g., Opera PMS, Micros POS) is a plus.

Perks & Benefits

• Comprehensive visa sponsorship for eligible international candidates.
• Competitive trainee allowance and potential for performance-based incentives.
• Structured and comprehensive training and development program across various hotel departments.
• Unparalleled opportunity to work and grow within a leading global luxury hospitality brand.
• Direct mentorship and guidance from experienced industry experts and senior management.
• Clear career progression opportunities and internal mobility within Jumeirah Group's global portfolio.
• Attractive employee discounts on Jumeirah hotels, resorts, and F&B services worldwide.
• Exposure to a diverse international team and a high-profile global guest base.
• Support for professional development and continuous learning initiatives.

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