Hospitality Internship

About the Company

Four Seasons Hotels and Resorts is a global luxury hotel company renowned for its exceptional service and commitment to creating memorable experiences for guests. With properties in premier destinations worldwide, Four Seasons sets the benchmark for high-end hospitality, offering unparalleled comfort, elegance, and personalized attention.

Job Description

We are seeking enthusiastic and driven individuals to join our team as Hospitality Interns at our prestigious St. Petersburg property. This internship offers a unique opportunity to gain hands-on experience across various departments of a luxury hotel, including Front Office, Food & Beverage, and Guest Services. You will learn the intricacies of daily operations, contribute to our service excellence, and develop a foundational understanding of the luxury hospitality industry under the guidance of experienced professionals.

Key Responsibilities

• Assist in Front Office operations, including guest check-in/out, reservations, and concierge services.
• Support Food & Beverage team in restaurant service, event setup, and inventory management.
• Engage with guests to ensure satisfaction, address inquiries, and provide personalized recommendations.
• Shadow department heads and participate in daily briefings and operational tasks.
• Learn and adhere to Four Seasons' service standards and operational procedures.
• Contribute to maintaining a clean, organized, and welcoming environment for guests.
• Participate in departmental training and development activities.

Required Skills

• Excellent communication and interpersonal skills.
• Strong customer service orientation and a desire to help others.
• Fluency in English (both written and spoken).
• Basic computer proficiency.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proactive attitude and willingness to learn.
• Must be currently enrolled in a hospitality-related degree program or recent graduate.

Preferred Qualifications

• Proficiency in Russian language.
• Prior experience in a customer-facing role, even if not in hospitality.
• Demonstrated passion for the luxury hospitality industry.
• Ability to work flexible hours, including weekends and holidays.

Perks & Benefits

• Opportunity to work in a world-renowned luxury hotel brand.
• Mentorship from experienced hospitality professionals.
• Exposure to various departments within a high-end hotel environment.
• Complimentary meals during shifts.
• Access to Four Seasons' extensive training resources.
• Certificate of completion and potential for future career opportunities.

Apply Now