Game Tester / Community Moderator

About the Company

Electronic Arts (EA) is a global leader in digital interactive entertainment. We develop and deliver games, content, and online services for Internet-connected consoles, mobile devices, and personal computers. Through our powerful brands, we are building a world where our players can create, discover, and connect. Our passion for gaming drives us to innovate and create immersive experiences for millions of players worldwide.

Job Description

Are you passionate about video games and eager to turn that passion into a career? Electronic Arts is looking for an enthusiastic and detail-oriented individual to join our remote team as an Entry-Level Game Tester / Community Moderator. This dual role will have you playing a critical part in ensuring the quality of our upcoming titles while fostering a positive and engaging environment for our vibrant player communities. If you love gaming and have a knack for clear communication and problem-solving, this is your chance to contribute to the next generation of interactive entertainment from the comfort of your home.

Key Responsibilities

• Execute comprehensive test plans to identify, reproduce, and accurately report defects in game functionality, performance, and user experience.
• Provide detailed written and verbal feedback on game playability, design, and overall player enjoyment to development teams.
• Monitor and moderate online forums, social media channels, and in-game chat to ensure adherence to community guidelines and terms of service.
• Engage proactively with the community, answering questions, providing support, and escalating critical issues to relevant teams.
• Identify and report trends in player feedback and community sentiment to help inform game development and community strategy.
• Assist in organizing and supporting community events, contests, and other engagement initiatives.
• Maintain a high level of expertise on assigned game titles and platforms.

Required Skills

• Exceptional passion for video games across multiple genres and platforms.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to identify subtle discrepancies.
• Proactive problem-solving skills and a methodical approach to tasks.
• Ability to work independently and manage time effectively in a remote environment.
• Familiarity with various social media platforms and online communities.
• Basic computer proficiency and ability to learn new software quickly.

Preferred Qualifications

• Previous experience with game testing (even personal, pre-release access programs).
• Experience participating in or moderating online forums or gaming communities.
• Knowledge of current gaming trends and popular titles.
• Ability to provide creative and actionable feedback.

Perks & Benefits

• Competitive monthly salary.
• Opportunity to work 100% remotely from Pietermaritzburg.
• Access to cutting-edge games and development insights.
• Comprehensive health and wellness benefits.
• Flexible work schedule to promote work-life balance.
• Professional development opportunities and career growth within a leading global company.
• A dynamic and inclusive culture where your passion for gaming is valued.

Apply Now