Event Greeter

About the Company

Radisson Blu Hotel Lagos Ikeja is a premier destination offering world-class hospitality, exquisite dining, and state-of-the-art event facilities. Situated in the vibrant heart of Ikeja, we are committed to providing exceptional experiences for our guests, whether they are visiting for business or leisure. Join our dynamic team and be a part of creating memorable moments.

Job Description

We are seeking an enthusiastic and welcoming Event Greeter to join our team. As an Event Greeter, you will be the first point of contact for guests attending various events held at our prestigious hotel. Your primary role will be to create a positive and inviting atmosphere, assist guests with directions and information, and ensure a smooth flow during event registrations and activities. This role requires excellent interpersonal skills, a professional demeanor, and a genuine passion for guest service.

Key Responsibilities

• Warmly welcome and greet all guests attending events with a friendly and professional attitude.
• Provide clear directions and information regarding event locations, facilities, and schedules.
• Assist with guest registration and check-in processes as required.
• Maintain a tidy and organized reception area for events.
• Anticipate guest needs and offer proactive assistance.
• Liaise with event organizers and hotel staff to ensure seamless event execution.
• Handle guest inquiries and resolve minor issues efficiently or escalate when necessary.
• Maintain a comprehensive understanding of all ongoing events and hotel services.
• Adhere to all hotel policies, procedures, and safety standards.

Required Skills

• Exceptional verbal communication skills
• Strong interpersonal skills and a friendly disposition
• Ability to remain calm and professional in fast-paced environments
• Excellent organizational skills and attention to detail
• Basic computer proficiency for registration tasks
• Customer service orientation
• Punctuality and reliability

Preferred Qualifications

• Previous experience in hospitality, customer service, or event support roles
• Ability to speak multiple languages (especially local dialects)
• A diploma or certificate in Hospitality Management or a related field

Perks & Benefits

• Opportunity to work in a luxury hotel environment
• Staff meal allowance during shifts
• Professional development and training opportunities
• Positive and supportive team culture
• Exposure to diverse events and high-profile guests

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