Entry-Level Remote Operations Assistant

About the Company

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, driven by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.

Job Description

Are you looking to kick-start your career in a dynamic, remote environment? Capgemini is seeking an enthusiastic and motivated Entry-Level Remote Operations Assistant to join our growing team. This is a fantastic opportunity for individuals with little to no prior experience who are eager to learn and contribute. We offer comprehensive training to ensure your success in this fully remote role. You will be instrumental in supporting various operational functions, including data management, administrative tasks, and ensuring data quality. This position offers flexible hours, allowing you to manage your work-life balance effectively while building valuable professional skills.

Key Responsibilities

• Perform accurate and efficient data entry and processing tasks.
• Assist in maintaining and updating databases and record systems.
• Conduct data quality checks to ensure accuracy and consistency of information.
• Provide administrative support to various departments as needed.
• Handle remote customer inquiries and support via chat and email (no phone calls).
• Assist with report generation and basic data analysis.
• Organize and maintain digital files and documents.
• Collaborate with team members to streamline operational processes.
• Participate in ongoing training and development programs.

Required Skills

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite).
• Ability to learn new software and systems quickly.
• Effective written communication skills for chat and email support.
• Self-motivated and able to work independently in a remote setting.
• A desire to learn and grow within a technology-driven environment.

Preferred Qualifications

• Familiarity with data entry software or database management systems.
• Basic understanding of data analysis concepts.
• Previous experience in a remote work environment (even volunteer or academic projects).
• Experience with customer service in any capacity (retail, hospitality, etc.).

Perks & Benefits

• Comprehensive paid training program.
• Flexible working hours.
• Opportunity for career growth and advancement within a global company.
• Access to a vast array of learning and development resources.
• Remote work setup, saving commute time and costs.
• Supportive and collaborative team environment.
• Employee assistance program.
• Competitive holiday allowance.

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