Entry-Level Hybrid Support Clerk

About the Company

HSBC, one of the world’s largest banking and financial services organisations, serves more than 40 million customers worldwide. With a global network spanning 64 countries and territories, we connect customers to opportunities, enable businesses to thrive, and help communities prosper. We are committed to building a diverse and inclusive workforce and offer a supportive environment for career growth and development.

Job Description

Join HSBC as an Entry-Level Hybrid Support Clerk in Yuen Long, Hong Kong. This is an excellent opportunity for individuals without prior experience to start a career in a dynamic and supportive environment. As a Hybrid Support Clerk, you will play a crucial role in providing essential administrative and operational support to our teams, ensuring smooth daily operations. This position offers a blend of on-site work at our Yuen Long office and remote work flexibility, allowing you to develop key professional skills while maintaining a healthy work-life balance.

Key Responsibilities

• Perform general administrative tasks, including data entry, filing, scanning, and managing office supplies.
• Assist in the preparation of reports, presentations, and other documents.
• Handle incoming and outgoing correspondence and communications.
• Provide basic support to internal teams and external customers as needed.
• Maintain organised records and ensure accuracy of information.
• Schedule and coordinate meetings and appointments.
• Assist with basic accounting and financial reconciliation tasks.
• Adhere to company policies, procedures, and regulatory requirements.

Required Skills

• Strong communication skills, both written and verbal.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organisational and time management abilities.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• A proactive and enthusiastic attitude to learning.
• Reliable internet connection for remote work days.

Preferred Qualifications

• High school diploma or equivalent.
• Fluency in Cantonese and English.
• Prior experience in a customer service or office setting (volunteer or informal experience welcome).
• Familiarity with financial services operations is a plus, but not required.

Perks & Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and dental insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and career advancement.
• Employee assistance programs.
• Access to a global network of professionals.
• Hybrid work model for enhanced flexibility.

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