Entry-Level Bug Reporting Assistant

About the Company

SAP is a global leader in enterprise application software, helping companies of all sizes and industries run at their best. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. We are committed to fostering innovation, supporting our employees’ growth, and making a positive impact on the world. Join our diverse team and contribute to shaping the future of business technology.

Job Description

Are you a detail-oriented individual with a keen eye for discrepancies and a passion for technology? SAP is seeking an enthusiastic Entry-Level Bug Reporting Assistant to join our Quality Assurance team. In this vital role, you will be responsible for meticulously identifying, documenting, and tracking software defects, ensuring our products meet the highest standards of quality and user satisfaction. This is an excellent opportunity for recent graduates or individuals starting their careers in software quality assurance, providing a foundational understanding of the software development lifecycle within a leading global tech company.

Key Responsibilities

• Execute test cases and scenarios to identify software bugs and inconsistencies across various applications.
• Document defects clearly and concisely, including steps to reproduce, expected results, and actual results.
• Prioritize and categorize reported bugs based on severity and impact.
• Collaborate closely with developers and QA engineers to provide detailed information and gather necessary insights for bug resolution.
• Verify bug fixes and ensure that identified issues have been successfully resolved without introducing new regressions.
• Maintain and update bug tracking systems with accurate and up-to-date information.
• Participate in team meetings to discuss testing progress, challenges, and improvements.
• Learn and apply fundamental software quality assurance principles and methodologies.

Required Skills

• Exceptional attention to detail and strong analytical skills.
• Excellent written and verbal communication skills in English.
• Basic proficiency with computer systems and common software applications.
• Strong problem-solving abilities and a proactive attitude.
• Ability to work effectively both independently and as part of a team.
• High level of curiosity and a desire to learn about software functionality.

Preferred Qualifications

• Familiarity with any bug tracking tools (e.g., Jira, Azure DevOps, Bugzilla).
• Basic understanding of software development lifecycle (SDLC) and testing concepts.
• A degree or certification in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Interest in enterprise software solutions and business processes.

Perks & Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and flexible work arrangements.
• Access to SAP's extensive learning and development programs.
• Opportunities for career growth and professional advancement.
• Employee assistance program and wellness initiatives.
• Company pension plan contributions.
• Access to employee discounts and exclusive deals.

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