Entry-Level Article Formatting Assistant

About the Company

Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small businesses, and commercial clients. We are a technology-driven company, passionate about innovation, and committed to helping our customers succeed. At Capital One, you’ll be part of a team that’s building the next generation of financial products and services, always with a focus on doing good.

Job Description

Are you meticulous, detail-oriented, and have a passion for organizing information? Capital One is seeking an Entry-Level Article Formatting Assistant to join our dynamic team in Richmond, VA. In this role, you will play a crucial part in ensuring the accuracy, consistency, and professional presentation of our internal and external articles, reports, and digital content. This is an excellent opportunity for an organized individual looking to kickstart their career in content management and contribute to a leading financial institution. You will work closely with content creators, editors, and digital teams to uphold brand guidelines and enhance readability across various platforms.

Key Responsibilities

• Format articles, reports, and other written content according to established style guides and brand guidelines.
• Ensure consistency in fonts, headings, spacing, imagery, and other design elements.
• Review content for typographical errors, grammatical mistakes, and factual inaccuracies (basic proofreading).
• Collaborate with content creators and editors to implement feedback and revisions efficiently.
• Manage and organize digital assets, including images, charts, and multimedia, for seamless integration into articles.
• Utilize content management systems (CMS) and word processing software to publish and update content.
• Assist with metadata tagging and categorization to improve content discoverability.
• Maintain an organized system for tracking content status and revisions.
• Provide administrative support to the content team as needed.

Required Skills

• High school diploma or equivalent
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong attention to detail and organizational skills
• Ability to follow instructions and adhere to established guidelines
• Basic understanding of content management principles
• Ability to work independently and as part of a team

Preferred Qualifications

• Associate's or Bachelor's degree in English, Communications, Marketing, Journalism, or a related field
• Familiarity with style guides (e.g., APA, Chicago, AP)
• Experience with content management systems (CMS) such as WordPress, SharePoint, or similar
• Basic knowledge of HTML/CSS for formatting digital content
• Previous internship or entry-level experience in an administrative or content-focused role

Perks & Benefits

• Competitive salary
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and company holidays
• Tuition reimbursement program
• Professional development opportunities
• On-site fitness centers and wellness programs
• Employee assistance programs

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