About the Company
H&M Group is a family of brands and businesses, driven by the desire to make great design available to everyone. We offer a world of opportunities. Our employees are our greatest asset and we are always looking for individuals who share our passion for fashion and customer service. Join us on our journey to create an inspiring future of fashion.
Job Description
Are you passionate about fashion and customer service? H&M in Hamburg is looking for a dynamic and enthusiastic English-Speaking Retail Assistant to join our team. If you thrive in a fast-paced environment and love helping customers find their perfect style, we want to hear from you! This role is crucial in creating an inviting shopping experience and ensuring our store operates smoothly.
Key Responsibilities
- Assist customers with styling advice, product information, and purchases.
- Process transactions accurately and efficiently using the POS system.
- Maintain a tidy, organized, and visually appealing sales floor.
- Handle customer inquiries and resolve complaints professionally and courteously.
- Receive, unbox, and organize new merchandise, ensuring proper stock levels.
- Contribute to a positive and energetic team environment.
- Adhere to company policies and procedures, including loss prevention guidelines.
Required Skills
- Fluent in English (both written and verbal).
- Proven experience in a retail or customer service role (at least 6 months).
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Strong organizational skills and attention to detail.
- Flexibility to work various shifts, including weekends and holidays.
- Basic computer proficiency for POS operations.
Preferred Qualifications
- Knowledge of fashion trends and passion for the H&M brand.
- Previous experience with visual merchandising.
- Ability to speak additional languages.
Perks & Benefits
- Competitive salary and employee discount on H&M brands.
- Opportunities for career growth and professional development within H&M Group.
- A vibrant and inclusive work environment.
- Team-building events and social activities.
- Access to comprehensive training programs.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
DISCLAIMER
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