About the Company
Marriott International is a leading global lodging company with an unparalleled portfolio of hotels and resorts worldwide. Dedicated to providing exceptional guest experiences and fostering a vibrant, inclusive workplace, we offer diverse opportunities for career growth and development. Join our team and be part of a legacy of hospitality excellence in one of Hamburg’s premier establishments.
Job Description
We are seeking enthusiastic and dedicated English-speaking Hotel & Hospitality Staff to join our team in Hamburg. This role is perfect for individuals passionate about delivering outstanding guest service and contributing to a luxurious hotel environment. You will play a crucial role in ensuring our guests have a memorable and comfortable stay, upholding the high standards of Marriott International.
Key Responsibilities
- Provide exceptional customer service to all guests, anticipating their needs and resolving issues promptly and professionally.
- Perform duties across various hotel departments including front desk, housekeeping, food and beverage, and guest relations as required.
- Assist with guest check-ins and check-outs, manage reservations, and handle inquiries.
- Maintain cleanliness and orderliness of hotel premises, including guest rooms, common areas, and dining spaces.
- Serve food and beverages with attention to detail and adherence to health and safety standards.
- Collaborate effectively with team members to ensure smooth operations and a positive guest experience.
- Handle cash and credit transactions accurately and securely.
- Adhere to all hotel policies, procedures, and safety guidelines.
Required Skills
- Excellent command of the English language (written and spoken).
- Strong interpersonal and communication skills.
- Proven ability to work effectively in a fast-paced environment.
- High level of attention to detail and organizational skills.
- Customer-focused with a proactive and friendly demeanor.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic computer literacy.
Preferred Qualifications
- Previous experience in a hotel or hospitality setting.
- Knowledge of an additional language (though not German).
- Certification in hospitality management or related field.
Perks & Benefits
- Competitive monthly salary and performance bonuses.
- Comprehensive health and wellness benefits.
- Generous paid time off and holiday benefits.
- Access to exclusive employee travel discounts at Marriott properties worldwide.
- Opportunities for career advancement and professional development through Marriott's extensive training programs.
- Meals provided during shifts.
- Positive and supportive work environment.
- Uniforms provided and laundered.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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