Digital Records Clerk

About the Company

Equity Bank is a leading financial institution in East Africa, committed to socio-economic transformation. We offer a wide range of financial services, including banking, insurance, and investment solutions, to individuals and businesses. With a strong presence across Kenya and the broader East African region, we are dedicated to fostering innovation, promoting financial inclusion, and ensuring unparalleled customer satisfaction.

Job Description

We are seeking a highly organized and detail-oriented Digital Records Clerk to join our team in Embu Town. This entry-level position is ideal for individuals eager to start a career in administrative support and data management within a dynamic financial environment. The successful candidate will be instrumental in digitizing, organizing, and maintaining critical company records, ensuring data integrity and accessibility, and contributing to the efficient operation of our digital information systems.

Key Responsibilities

• Digitize physical records into electronic formats using designated software and scanning equipment.
• Organize and classify digital documents according to established company procedures and naming conventions.
• Maintain the integrity, confidentiality, and security of all records, both physical and digital.
• Perform regular quality checks on digitized data to ensure accuracy, completeness, and adherence to standards.
• Retrieve and provide digital documents upon request to authorized personnel in a timely manner.
• Assist in the migration of legacy data to new document management systems.
• Ensure strict compliance with data protection regulations, internal policies, and audit requirements.
• Contribute to continuous improvement initiatives for records management processes.

Required Skills

• Strong attention to detail and accuracy
• Basic computer proficiency, including familiarity with Microsoft Office Suite (Word, Excel)
• Excellent organizational and time management skills
• Ability to handle confidential information with utmost discretion and professionalism
• Good verbal and written communication skills
• High school diploma or equivalent qualification
• Ability to work independently and as part of a team

Preferred Qualifications

• Familiarity with document management systems (DMS) or electronic content management (ECM) software
• Prior experience with data entry, administrative tasks, or record-keeping (voluntary experience welcome)
• A certificate or diploma in Information Technology, Library Science, Business Administration, or a related field
• Basic understanding of data protection and privacy regulations

Perks & Benefits

• Comprehensive health insurance coverage
• Generous paid time off and public holidays
• Robust professional development and training opportunities
• Employee assistance program for personal and professional support
• Supportive and collaborative work environment
• Clear pathways for career growth and advancement within the financial sector
• Employee banking benefits

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