Content Safety Agent

About the Company

Meta builds technologies that help people connect, find communities and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution of social technology. We are committed to fostering a safe and inclusive online environment for our global community.

Job Description

We are seeking dedicated and detail-oriented individuals to join our team as a Remote Content Safety Agent. This is a 100% remote position, allowing you to work from Savannah, Georgia. In this vital role, you will be on the front lines of maintaining a safe and positive environment across Meta’s platforms. Full training will be provided, making this an excellent opportunity for individuals looking to start a career in technology and online content moderation, regardless of prior experience.

Key Responsibilities

• Review a high volume of user-generated content, including text, images, and videos, to ensure compliance with Meta’s community standards and content policies.
• Accurately identify and take appropriate action on content that violates policies, such as hate speech, misinformation, bullying, and graphic violence.
• Maintain strict confidentiality and handle sensitive and graphic material with maturity and resilience.
• Escalate complex or ambiguous cases to senior team members or specialized teams as needed.
• Actively participate in training sessions and stay updated on evolving content policies and guidelines.
• Provide feedback on policy clarity and tooling improvements to enhance efficiency and effectiveness.
• Meet and exceed daily and weekly productivity and quality targets.

Required Skills

• Strong ethical judgment and ability to make consistent decisions based on established guidelines.
• Excellent written and verbal communication skills in English.
• High level of attention to detail and accuracy.
• Ability to work independently in a remote environment and manage time effectively.
• Comfort and resilience when exposed to sensitive, graphic, or offensive content.
• Basic computer proficiency, including experience with web browsers and online tools.
• A stable, high-speed internet connection and a private workspace suitable for remote work.

Preferred Qualifications

• Previous experience in content moderation, customer service, or a related field.
• Familiarity with social media platforms and internet culture.
• Ability to work flexible shifts, including weekends or holidays, if required.
• Fluency in additional languages beyond English.

Perks & Benefits

• Comprehensive health, dental, and vision insurance plans.
• Paid time off, including vacation, sick leave, and company holidays.
• 401(k) retirement plan with company matching.
• Employee assistance programs for personal and professional support.
• Opportunities for career growth and professional development within a global tech leader.
• A supportive and inclusive remote work culture.
• Access to Meta's extensive learning and development resources.

Apply Now