Content Moderator – Remote

About the Company

Meta builds technologies that help people connect, find communities and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions of people around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution of social technology. Our commitment to creating a safe and positive online environment is paramount, and we continually invest in people, processes, and technology to uphold our community standards across all our platforms.

Job Description

Join Meta’s global team as a Content Moderator, a critical role dedicated to maintaining the integrity and safety of our platforms. This 100% remote position, based out of Montreal, Quebec, offers the opportunity to contribute to a safer online environment for billions of users worldwide. As a Content Moderator, you will be responsible for reviewing user-generated content, identifying violations of our community standards, and taking appropriate action to ensure compliance. This role requires exceptional judgment, attention to detail, and resilience, as you will frequently encounter sensitive and potentially disturbing material. You will work within a supportive team, directly contributing to the well-being of our diverse user base and the trustworthiness of Meta’s digital spaces.

Key Responsibilities

• Review and moderate user-generated content across various Meta platforms, including text, images, and videos, in accordance with established community guidelines and policies.
• Accurately identify and categorize content that violates policies such as hate speech, misinformation, graphic violence, and harassment.
• Take decisive action on violating content, which may include removal, restriction, or escalation to specialized teams.
• Stay current with evolving content policies, guidelines, and product updates.
• Maintain a high level of accuracy and efficiency in content review operations.
• Collaborate effectively with team members and cross-functional partners to ensure consistent policy enforcement.
• Provide feedback and insights to improve content moderation tools and policies.
• Manage exposure to sensitive and graphic content with professionalism and emotional resilience.

Required Skills

• Proven ability to analyze complex information and make quick, accurate decisions under pressure.
• Exceptional attention to detail and strong organizational skills.
• Excellent verbal and written communication skills in English.
• High degree of empathy, emotional intelligence, and resilience when exposed to challenging content.
• Ability to work independently and as part of a distributed team.
• Proficiency with computer systems and ability to quickly learn new tools and software.
• Strong understanding of internet culture, social media trends, and user-generated content.

Preferred Qualifications

• 1+ years of experience in content moderation, trust & safety, or a related field.
• Familiarity with Meta's platforms and community standards.
• Experience working in a fast-paced, target-driven environment.
• Ability to communicate in French is an asset due to the location.
• Bachelor's degree or equivalent practical experience.

Perks & Benefits

• Competitive salary and performance bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off, including holidays and sick leave.
• Allowance for setting up a comfortable remote workspace.
• Opportunities for professional development and career growth within a leading tech company.
• Employee assistance programs and wellness resources.
• A culture of diversity, inclusion, and belonging.
• Access to cutting-edge tools and technologies.

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