Content Moderator

About the Company

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 738,000 people serving clients in more than 120 countries. In today’s rapidly changing world, we work with the best and brightest to help clients adapt and thrive.

Job Description

Join our dynamic team as a Remote Content Moderator, where you will play a crucial role in ensuring the safety and quality of online content. You will be responsible for reviewing user-generated content against established guidelines, identifying and taking appropriate action on violations, and contributing to a positive online experience for millions of users. This is a fully remote position, offering you the flexibility to work from the comfort of your home, with robust wellness support provided to ensure your well-being. We are looking for individuals with strong analytical skills, attention to detail, and a commitment to maintaining community standards.

Key Responsibilities

• Review and moderate user-generated content across various platforms according to specific guidelines and policies.
• Identify and take appropriate action on content violations, including removal, escalation, or approval.
• Maintain a high level of accuracy and efficiency in content moderation tasks.
• Provide clear and concise feedback on moderation decisions when required.
• Stay updated with policy changes and guidelines to ensure consistent and accurate moderation.
• Participate in team meetings and training sessions to enhance moderation skills and knowledge.

Required Skills

• Excellent written and verbal communication skills in English.
• Strong analytical and problem-solving abilities.
• Exceptional attention to detail and accuracy.
• Ability to work independently and manage time effectively in a remote setting.
• Proficiency in using various online tools and platforms.
• Resilience and ability to handle sensitive and potentially disturbing content objectively.

Preferred Qualifications

• Previous experience in content moderation, customer service, or a related field.
• Familiarity with social media platforms and online community guidelines.
• A degree or diploma in Communications, Humanities, or a related field.
• Proficiency in additional languages (e.g., Swahili).

Perks & Benefits

• Comprehensive health and wellness benefits, including mental health support.
• Flexible remote work environment.
• Opportunities for career growth and professional development.
• Paid time off and holidays.
• Access to a global network of professionals.
• Employee assistance program for personal and work-related challenges.

Apply Now