Conference & Banqueting Staff (Entry-Level)

About the Company

Hilton Hotels & Resorts is a global leader in hospitality, renowned for its commitment to exceptional guest experiences across a diverse portfolio of world-class brands. We strive to create environments where guests feel cared for, valued, and respected. Our team members are the heart of our success, embodying our values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.

Job Description

Are you passionate about creating memorable events and delivering outstanding guest service? Hilton Hotels & Resorts in Buffalo, NY, is seeking enthusiastic and motivated individuals to join our Conference & Banqueting team. This entry-level position is perfect for someone looking to start a career in hospitality, offering comprehensive training and the opportunity to grow within a leading global hotel brand. You will play a crucial role in setting up, servicing, and clearing conference rooms and banquet halls for various events, ensuring every guest experience is flawless.

Key Responsibilities

• Assist with the setup and breakdown of meeting rooms and banquet spaces according to event specifications, including tables, chairs, AV equipment, and decorations.
• Serve food and beverages to guests during conferences, banquets, and other events with professionalism and efficiency.
• Ensure all areas are clean, tidy, and well-maintained before, during, and after events.
• Anticipate guest needs and respond to requests promptly and courteously.
• Maintain high standards of hygiene and presentation for all food and beverage service areas.
• Work collaboratively with the events team, kitchen staff, and other departments to ensure seamless event execution.
• Adhere to all health, safety, and hygiene regulations.

Required Skills

• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced team environment.
• Strong attention to detail and organizational skills.
• A positive attitude and a willingness to learn.
• Ability to stand and walk for extended periods and lift moderate weights.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Preferred Qualifications

• Prior experience in customer service or hospitality is a plus, but not required.
• A genuine interest in the hospitality industry and event management.
• Basic knowledge of food and beverage service standards.

Perks & Benefits

• Competitive hourly wage.
• Opportunities for career growth and development within Hilton.
• Comprehensive training program.
• Access to Hilton team member travel discounts worldwide.
• Complimentary staff meals during shifts.
• A supportive and inclusive work environment.

Apply Now