About the Company
Flutterwave is a leading payments technology company that helps businesses in Africa and around the world expand their operations by making it easier to process payments. Founded in 2016, our mission is to create a new and innovative payment infrastructure that connects Africa to the global economy. We serve a diverse range of clients, from startups to large enterprises, empowering them with secure, reliable, and seamless payment solutions.
Job Description
We are seeking a highly motivated and enthusiastic Remote Community Growth Assistant to join our dynamic team. This role is crucial for expanding our brand’s reach and fostering a vibrant community around Flutterwave’s products and services. You will be instrumental in identifying growth opportunities, engaging with our user base, and supporting initiatives that drive community expansion and retention. This is a 100% remote position, offering flexibility and the opportunity to contribute to a rapidly growing fintech company from anywhere.
Key Responsibilities
- Monitor and engage with community members across various platforms (social media, forums, online groups).
- Identify and onboard new community ambassadors and influencers.
- Assist in organizing and promoting online and offline community events, webinars, and workshops.
- Collect and analyze community feedback to inform product development and marketing strategies.
- Create engaging content for community channels, including posts, updates, and announcements.
- Support the Community Manager in executing growth strategies and campaigns.
- Track and report on key community growth metrics and engagement levels.
- Respond to community inquiries and facilitate discussions in a timely and professional manner.
Required Skills
- Excellent written and verbal communication skills.
- Strong understanding of social media platforms and online community dynamics.
- Ability to work independently and as part of a remote team.
- Proven organizational skills and attention to detail.
- Enthusiasm for technology, especially fintech, and community building.
- Proficiency in basic office software (e.g., Google Workspace, Microsoft Office).
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
- Experience with community management tools (e.g., Hootsuite, Sprout Social, Discourse).
- Familiarity with the African tech ecosystem and fintech industry.
- Basic knowledge of graphic design tools (e.g., Canva) for creating engaging visuals.
- Experience in event coordination or project management.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health insurance.
- Flexible remote work environment.
- Opportunities for professional development and growth.
- Access to a vibrant and inclusive global team.
- Generous paid time off.
- Employee assistance program.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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