City Manager

About the Company

DoorDash is a technology company that connects customers with their favorite local businesses. Founded in 2013, DoorDash has grown to become a leader in local logistics, operating in thousands of cities across the United States, Canada, Australia, Japan, and Germany. We’re dedicated to empowering local economies and bringing convenience to millions of people daily. Our mission is to grow and empower local economies.

Job Description

As a City Manager at DoorDash, you will be the owner and leader of our business operations within Bozeman, Montana. This pivotal role requires a dynamic individual who can drive market growth, optimize operational efficiency, and build strong relationships within the local community. You will be responsible for the end-to-end success of DoorDash in your market, ensuring an exceptional experience for Dashers, merchants, and customers alike. This is a highly autonomous role that requires a strategic thinker with strong execution capabilities and a passion for local commerce.

Key Responsibilities

• Develop and execute local market strategies to drive customer acquisition, engagement, and retention.
• Manage and optimize marketplace efficiency, including Dasher supply, merchant performance, and delivery quality.
• Build and maintain strong relationships with local merchant partners, identifying growth opportunities and resolving issues.
• Recruit, onboard, and engage a high-quality Dasher fleet, ensuring adequate supply to meet demand.
• Monitor key performance indicators (KPIs) and financial metrics for the Bozeman market, identifying trends and implementing corrective actions.
• Analyze local market data to identify opportunities for improvement and expansion.
• Oversee local marketing initiatives and community engagement efforts.
• Collaborate with regional and corporate teams to implement new products, features, and operational best practices.
• Act as the local face of DoorDash, representing the company in community events and local media opportunities.
• Manage local budget and resources effectively to achieve market objectives.

Required Skills

• Bachelor's degree in Business, Marketing, Economics, or a related field.
• Minimum of 4 years of experience in operations management, general management, or consulting.
• Demonstrated ability to manage P&L, set strategic direction, and drive operational excellence.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication, negotiation, and interpersonal skills.
• Proven track record of building and managing high-performing teams (direct or indirect).
• Ability to thrive in a fast-paced, ambiguous, and rapidly changing environment.
• Proficiency in G Suite or Microsoft Office Suite.

Preferred Qualifications

• MBA or Master's degree.
• Experience in the on-demand, food delivery, or logistics industry.
• Experience working with a marketplace business model.
• Familiarity with the Bozeman market and local business landscape.

Perks & Benefits

• Competitive salary and equity package.
• Comprehensive health, dental, and vision insurance.
• Paid time off and company holidays.
• 401(k) retirement plan with company match.
• Generous DoorDash credit.
• Professional development opportunities.
• Flexible work environment.
• Opportunity to make a significant impact on a rapidly growing business.

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