About the Company
Flannels is a luxury retail destination, housing a curated selection of designer clothing and accessories from the world’s most coveted brands. With a strong commitment to delivering an unparalleled shopping experience, we pride ourselves on exceptional customer service, expert fashion advice, and a dynamic retail environment. Join our team and become a part of a fast-paced, stylish, and rewarding career in luxury fashion retail.
Job Description
We are seeking a dynamic and fashion-forward Boutique Sales Assistant to join our thriving team in Sheffield. The ideal candidate will possess a passion for luxury fashion, a keen eye for detail, and an unwavering commitment to providing outstanding customer service. You will be instrumental in creating an inviting and engaging atmosphere, assisting customers with their style needs, and contributing to the overall success of the boutique. This role offers an exciting opportunity to work with premium brands and grow within a leading luxury retailer.
Key Responsibilities
- Greet and engage with customers warmly, building rapport and understanding their preferences.
- Provide expert style advice and product knowledge on a wide range of luxury clothing and accessories.
- Actively drive sales through effective selling techniques and achieving individual and team targets.
- Maintain the highest standards of visual merchandising, ensuring the boutique is immaculately presented.
- Process sales transactions accurately and efficiently using POS systems.
- Assist with stock management, including receiving, pricing, and replenishing merchandise.
- Handle customer queries, returns, and exchanges professionally and courteously.
- Stay informed about current fashion trends, new arrivals, and competitor activities.
- Collaborate with team members to ensure a seamless and positive shopping experience for all customers.
Required Skills
- Proven experience in a customer-facing sales role, preferably within retail or luxury goods.
- Excellent communication and interpersonal skills, with the ability to build strong customer relationships.
- A genuine passion for fashion and a strong understanding of current trends and brands.
- Ability to work effectively in a fast-paced, target-driven environment.
- Proficiency in basic computer operations and experience with POS systems.
- Strong organizational skills and attention to detail.
- Availability to work flexible hours, including weekends and holidays.
Preferred Qualifications
- Previous experience in luxury retail.
- Knowledge of visual merchandising best practices.
- Fluency in additional languages (desirable but not essential).
Perks & Benefits
- Competitive hourly wage and commission structure.
- Generous employee discount on luxury brands.
- Opportunities for career advancement within a leading retail group.
- Comprehensive training and development programs.
- Dynamic and supportive team environment.
- Contribution to pension scheme.
- Employee assistance program.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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