About the Company
Wagamama is a leading restaurant chain inspired by the fast-paced, Japanese ramen bars and the vibrant energy of Asian street food. Our philosophy is simple: ‘kaizen’, meaning ‘good change’. We are constantly striving to improve, from our fresh, nourishing food to our welcoming atmosphere and dedicated teams. We believe in creating a positive and inclusive environment where every team member can thrive and deliver exceptional experiences to our guests.
Job Description
Join the energetic team at Wagamama in Manchester as a Restaurant Waiter / Waitress. This is an exciting opportunity for individuals looking to start a career in hospitality, as no prior experience is needed. We are committed to providing comprehensive training to ensure you feel confident and capable in your role. You will be an integral part of our front-of-house team, responsible for ensuring our guests have an unforgettable dining experience. Your general duties will involve taking orders, serving our delicious food and drinks, maintaining a clean and welcoming environment, and working collaboratively with your colleagues to keep our operations running smoothly.
Key Responsibilities
- Greet guests warmly and assist them with seating arrangements
- Present menus, take food and drink orders accurately, and answer questions about menu items
- Serve food and beverages efficiently and courteously to guests
- Process payments and handle cash and card transactions accurately
- Clear and reset tables promptly and maintain cleanliness in the dining area
- Assist with basic food preparation tasks when required
- Collaborate with kitchen staff and other team members to ensure smooth service flow
- Adhere to all health, safety, and hygiene standards
- Handle guest inquiries and resolve minor issues professionally, escalating when necessary
Required Skills
- Excellent communication and interpersonal skills
- A positive and enthusiastic attitude
- Ability to work effectively in a fast-paced environment
- Strong teamwork ethic
- Willingness to learn and take initiative
- Reliability and punctuality
Preferred Qualifications
- Basic understanding of food hygiene practices
- Ability to work flexible hours, including evenings and weekends
- A genuine passion for food and customer service
Perks & Benefits
- Comprehensive training and development programs
- Competitive hourly wage plus tips
- Delicious free staff meals during shifts
- Generous discounts on Wagamama food for you and your friends/family
- Opportunities for career progression within Wagamama
- A vibrant and supportive team environment
- Flexible scheduling options
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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