About the Company
Lufthansa is one of the world’s leading airlines, operating a vast global network connecting passengers and cargo to hundreds of destinations. As part of the Lufthansa Group, we are committed to excellence in air travel, providing top-tier service, safety, and innovation. Our operations in Munich are critical to our global success, ensuring seamless air traffic and an outstanding customer experience at one of Europe’s busiest hubs.
Job Description
We are seeking a dedicated and proactive Airport Operations Coordinator to join our team in Munich. This crucial role is at the heart of our airport ground operations, focusing on ensuring the timely, safe, and efficient handling of flights, passengers, and cargo. The successful candidate will be a vital link between various airport departments, airlines, and service providers, ensuring all operational procedures are followed meticulously and issues are resolved swiftly. This position requires strong problem-solving skills, excellent communication, and the ability to thrive in a fast-paced, dynamic environment, with all duties performed in English.
Key Responsibilities
- Monitor and coordinate daily flight operations, including arrivals, departures, turnarounds, and gate assignments.
- Liaise with airline personnel, ground handling agents, air traffic control, customs, and other airport stakeholders.
- Ensure strict adherence to safety regulations, security protocols, and company operational standards.
- Identify and resolve operational disruptions, delays, and emergencies efficiently and effectively.
- Prepare and disseminate operational reports, shift handovers, and incident documentation.
- Optimize resource allocation, including equipment, personnel, and gate usage.
- Support the implementation of new operational procedures and technologies.
- Conduct regular inspections of operational areas to ensure compliance and readiness.
Required Skills
- Proficiency in English (written and spoken) is mandatory; German language skills are not required for this role.
- Strong understanding of airport operations and aviation industry regulations.
- Excellent communication, interpersonal, and teamwork skills.
- Proven ability to make quick, informed decisions under pressure.
- Proficiency in Microsoft Office Suite and airport operational systems (e.g., AODB, RESA).
- Exceptional organizational and time management abilities.
Preferred Qualifications
- Bachelor's degree in Aviation Management, Logistics, or a related field.
- Certification in relevant aviation safety or security programs.
- Previous experience with Lufthansa or a major international airline's ground operations.
- Knowledge of flight planning and crew scheduling principles.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday schedule.
- Employee travel benefits and discounted flights.
- Opportunities for professional development and career advancement within a global airline.
- Access to an employee assistance program.
- Company pension scheme.
- Subsidized public transport ticket.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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