About the Company
Etihad Airways, the national airline of the United Arab Emirates, is a leading global airline committed to delivering exceptional service and unparalleled travel experiences. With a diverse fleet and a vast network, Etihad connects Abu Dhabi to destinations worldwide, upholding the highest standards of safety, quality, and hospitality. We pride ourselves on our multicultural team and our commitment to fostering a dynamic and rewarding work environment.
Job Description
Join the dedicated team at Etihad Airways as an Airport Ground Staff member. This entry-level position is perfect for individuals eager to start a career in the aviation industry, even without prior experience. You will play a crucial role in ensuring the smooth and efficient operation of ground services, contributing directly to a positive experience for our passengers. We are looking for enthusiastic, reliable, and customer-focused individuals who possess excellent communication skills in English.
Key Responsibilities
- Assist passengers with check-in procedures, baggage handling, and boarding.
- Provide clear and helpful information to passengers regarding flight schedules, gates, and general airport inquiries.
- Verify passenger travel documents and ensure compliance with security and airline regulations.
- Coordinate with various airport departments, including cabin crew, security, and baggage services.
- Handle passenger complaints and resolve issues professionally and efficiently.
- Ensure safety and security protocols are followed at all times.
- Assist passengers with special needs, including unaccompanied minors, elderly passengers, and those requiring mobility assistance.
- Perform other duties as assigned to support airport operations.
Required Skills
- Fluency in English (written and spoken)
- Strong communication and interpersonal skills
- Customer service-oriented mindset
- Ability to work effectively in a fast-paced and dynamic environment
- High level of professionalism and attention to detail
- Ability to work flexible shifts, including weekends and holidays
- Physical ability to stand for extended periods and lift moderate weight
Preferred Qualifications
- High School Diploma or equivalent
- Basic computer proficiency
- Additional language proficiency is a plus
Perks & Benefits
- Competitive salary and benefits package
- Comprehensive health insurance
- Generous travel benefits for employees and their families
- Opportunities for career growth and professional development within the aviation industry
- Dynamic and multicultural work environment
- Access to world-class training programs
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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