Admin Assistant

About the Company

Equity Bank Kenya is a leading financial services provider in East Africa, committed to socio-economic transformation of the people of Africa by offering innovative financial solutions that empower individuals, businesses, and communities. With a vast network of branches and digital channels, we are dedicated to fostering growth and financial inclusion across the region. We believe in nurturing talent and providing an environment where every employee can thrive.

Job Description

We are seeking a motivated and organized Entry-Level Admin Assistant to join our dynamic team in Chuka, Tharaka-Nithi County. This is a hybrid role, requiring a balance of in-office presence and remote work, with a flexible schedule designed to support work-life balance. The ideal candidate will provide comprehensive administrative support to ensure the efficient operation of the office, assisting various departments and contributing to a productive work environment. This position offers a unique opportunity for someone looking to start their career in a supportive and growth-oriented financial institution.

Key Responsibilities

• Manage and direct incoming calls, emails, and correspondence, ensuring timely and professional responses.
• Schedule and coordinate meetings, appointments, and travel arrangements for staff and management.
• Prepare and edit documents, reports, presentations, and other materials with accuracy and attention to detail.
• Maintain organized filing systems, both digital and physical, ensuring easy retrieval of information.
• Order and manage office supplies inventory, ensuring adequate stock levels and cost-efficiency.
• Assist with data entry and basic bookkeeping tasks, maintaining confidentiality and integrity of information.
• Support staff with various administrative tasks, including photocopying, scanning, and mail distribution.
• Facilitate seamless communication between departments and external stakeholders.
• Assist in the preparation of budgets, reports, and financial statements as required.
• Handle confidential information with discretion and professionalism.

Required Skills

• Excellent communication skills, both written and verbal, in English and Swahili.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational and time management abilities with a proven capacity to prioritize tasks.
• Exceptional attention to detail and problem-solving skills.
• Ability to work independently and collaboratively as part of a diverse team.
• Basic understanding of office procedures and administrative principles.
• High level of integrity and confidentiality.

Preferred Qualifications

• Diploma or certificate in Business Administration, Office Management, or a related field.
• Previous experience in an office environment, even through internships or volunteer work.
• Familiarity with financial services operations or banking processes.
• Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams) and collaboration tools.

Perks & Benefits

• Competitive salary and comprehensive benefits package.
• Flexible hybrid work model promoting work-life balance.
• Extensive opportunities for professional development and career growth within a leading financial institution.
• Health and wellness programs for employees and their families.
• Supportive, inclusive, and collaborative work environment.
• Generous pension scheme and other financial planning benefits.
• Annual leave and sick leave benefits.

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