Social Media Content Reviewer (Remote)

About the Company

Meta Platforms, Inc. connects billions of people around the world, enabling them to build communities and grow businesses. We are dedicated to creating a safe and engaging environment for our users across our family of apps. Our mission is to give people the power to build community and bring the world closer together. We are constantly innovating to provide the best user experience while upholding the highest standards of integrity and safety.

Job Description

Meta Platforms is seeking a diligent and detail-oriented Remote Social Media Content Reviewer to join our global team. In this critical role, you will be responsible for reviewing user-generated content across our platforms to ensure compliance with our community standards and policies. This is a remote position, and comprehensive training will be provided to equip you with the necessary skills and knowledge. You will play a vital part in maintaining a positive and safe online environment for millions of users.

Key Responsibilities

• Review and moderate user-generated content (e.g., text, images, videos) to ensure adherence to community guidelines and policies.
• Accurately identify and categorize content violations, including but not limited to hate speech, misinformation, graphic violence, and harassment.
• Make consistent, objective, and timely decisions on content removal or escalation based on established guidelines.
• Participate in ongoing training and calibration sessions to stay updated on policy changes and review best practices.
• Collaborate with team members and cross-functional teams to improve content moderation processes and tools.
• Provide constructive feedback on policy effectiveness and potential edge cases.
• Maintain a high level of productivity and quality in a fast-paced environment.

Required Skills

• Excellent written and verbal communication skills in English.
• Strong analytical and decision-making abilities with great attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Comfortable reviewing sensitive and potentially disturbing content.
• High level of empathy and emotional resilience.
• Proficiency with basic computer applications and internet navigation.
• Ability to adapt to changing guidelines and work processes.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience.
• Previous experience in content moderation, customer service, or a related field.
• Familiarity with social media platforms and online communities.
• Experience working in a remote team environment.

Perks & Benefits

• Competitive salary and benefits package.
• Comprehensive paid training program.
• Opportunity to work with a global leader in social media.
• Flexible remote work environment.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Generous paid time off and holidays.
• Employee assistance program.

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