About the Company
Meta builds technologies that help people connect, find communities and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions of people around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution of social technology. At Meta, you will be part of a diverse and inclusive community working on innovative projects that impact billions globally. We are committed to fostering a culture where everyone can thrive and contribute to our mission.
Job Description
We are seeking a diligent and detail-oriented Social Media Content Reviewer to join our global team. This is a crucial remote role focused on ensuring a safe and positive experience for users across Meta’s family of applications. You will be responsible for reviewing user-generated content, identifying violations of our community standards and policies, and taking appropriate action. This role requires strong judgment, critical thinking, and a commitment to upholding our platform’s integrity.
Key Responsibilities
- Review a high volume of user-generated content, including text, images, and videos, against Meta's established community guidelines and policies.
- Make timely and accurate decisions on content violations, categorizing and escalating complex cases as necessary.
- Utilize internal tools and resources to maintain consistent decision-making and ensure policy adherence.
- Identify and report emerging content trends and policy gaps to help improve content moderation strategies.
- Contribute to a high-performing team environment, sharing insights and best practices.
- Participate in regular training and calibration sessions to stay updated on policy changes and product enhancements.
Required Skills
- Fluent in English with excellent written and verbal communication skills.
- Strong critical thinking and analytical abilities, with exceptional attention to detail.
- Ability to make quick, accurate, and consistent judgments in ambiguous situations.
- Comfortable working with sensitive and potentially disturbing content.
- Proven ability to maintain composure and focus in a fast-paced, high-volume environment.
- Basic computer proficiency and ability to navigate multiple systems simultaneously.
Preferred Qualifications
- Bachelor's degree or equivalent practical experience.
- Previous experience in content moderation, customer service, or a related field.
- Familiarity with social media platforms and online communities.
- Experience working in a remote capacity.
- Proficiency in additional languages relevant to Meta's global user base.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday schedule.
- Opportunities for professional development and career growth within a global company.
- Access to Meta's employee assistance program and wellness resources.
- Flexible remote work environment, promoting work-life balance.
- Tech allowance for setting up a comfortable home office.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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