About the Company
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. Meta is a global leader in innovation and is committed to fostering a safe and inclusive online environment for everyone.
Job Description
Meta is seeking a dedicated and detail-oriented Social Media Safety Specialist to join our Content Review team. This role is crucial for maintaining the safety and integrity of our platforms by reviewing user-generated content for compliance with our Community Standards and policies. You will be instrumental in identifying and taking appropriate action on content that violates our guidelines, protecting our global community from harmful material. This is a challenging yet rewarding role that requires sound judgment, strong analytical skills, and a commitment to online safety.
Key Responsibilities
- Review and moderate user-generated content (text, images, video) across Meta's family of apps to ensure compliance with Community Standards and policies.
- Apply deep understanding of policy guidelines to complex and nuanced content, making accurate and consistent decisions.
- Identify trends and patterns in violative content and provide feedback to improve policy and product solutions.
- Collaborate with cross-functional teams, including policy, legal, and engineering, to address emerging issues and escalations.
- Maintain a high degree of confidentiality and discretion while handling sensitive and potentially disturbing content.
- Participate in ongoing training and calibration sessions to stay updated on policy changes and best practices.
- Contribute to team projects aimed at enhancing content moderation efficiency and effectiveness.
Required Skills
- 2+ years of experience in content moderation, trust and safety, or a related field.
- Proven ability to analyze complex information and make quick, accurate decisions under pressure.
- Excellent understanding of social media platforms and their impact on global communities.
- Strong written and verbal communication skills in English.
- Ability to work independently and as part of a diverse, global team.
- High level of empathy and resilience when dealing with potentially graphic or disturbing content.
- Proficiency with various software and web-based tools.
Preferred Qualifications
- Bachelor's degree in a relevant field (e.g., Criminology, Sociology, Communications, Political Science).
- Experience working with international teams or in a multicultural environment.
- Familiarity with various cultural nuances and global current events.
- Proficiency in additional languages (beyond English).
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and flexible vacation policy.
- Generous parental leave.
- Life insurance and disability benefits.
- Employee assistance program.
- Access to learning and development resources.
- Wellness programs and resources.
- Opportunities for career growth and advancement within a global company.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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