About the Company
Jumeirah Group is a world-renowned luxury hotel company based in Dubai, United Arab Emirates. With a portfolio of exceptional properties across the globe, Jumeirah is dedicated to creating unique and unforgettable experiences for its guests. We are committed to fostering talent and providing opportunities for individuals passionate about hospitality to grow within our dynamic environment.
Job Description
We are seeking enthusiastic and motivated Hospitality Trainees to join our vibrant team in Sharjah. This program offers an unparalleled opportunity for aspiring professionals to gain hands-on experience across various departments within a luxury hotel setting. Successful candidates will receive comprehensive training and development, supported by visa sponsorship, as they embark on a rewarding career journey with one of the world’s leading luxury hospitality providers. This role is perfect for individuals eager to learn, excel in customer service, and contribute to a team dedicated to excellence.
Key Responsibilities
- Assist guests with inquiries, requests, and concerns in a professional and timely manner.
- Rotate through various departments including Front Office, Food & Beverage, Housekeeping, and Guest Services to gain comprehensive operational knowledge.
- Participate in daily operational tasks, ensuring high standards of service delivery are consistently met.
- Learn and adhere to all company policies, procedures, and safety guidelines.
- Actively engage in training sessions and mentorship programs to develop hospitality skills.
- Collaborate effectively with team members to ensure smooth departmental operations.
- Contribute to a positive guest experience by anticipating needs and providing proactive solutions.
Required Skills
- Excellent verbal and written communication skills in English.
- Strong interpersonal and customer service abilities.
- A genuine passion for the hospitality industry and guest satisfaction.
- Ability to work effectively in a fast-paced and dynamic environment.
- High level of personal presentation and grooming standards.
- Flexibility to work shifts, including evenings, weekends, and public holidays.
- Basic computer proficiency.
Preferred Qualifications
- Prior experience in a customer-facing role (e.g., retail, customer service).
- Diploma or degree in Hospitality Management or related field.
- Proficiency in additional languages (e.g., Arabic, French, German, Mandarin).
- Demonstrated ability to work as part of a multicultural team.
Perks & Benefits
- Comprehensive visa sponsorship.
- Competitive monthly stipend.
- Accommodation and transportation assistance.
- Meals provided during shifts.
- Extensive training and professional development opportunities.
- Access to world-class facilities and amenities.
- Career progression opportunities within Jumeirah Group.
- Health insurance coverage.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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