About the Company
Meta Platforms Inc. is a global technology conglomerate headquartered in Menlo Park, California. The company owns and operates Facebook, Instagram, WhatsApp, and other products and services. Meta is at the forefront of connecting billions of people worldwide, building communities, and developing innovative technologies that shape the future of digital interaction. We are committed to fostering a safe and inclusive environment across all our platforms.
Job Description
We are seeking a dedicated and vigilant Remote Social Media Content Moderator to join our global team. This is a crucial role responsible for reviewing user-generated content across our platforms to ensure compliance with community standards and policies. You will play a vital role in maintaining a safe, positive, and authentic online experience for all users. This position requires strong attention to detail, excellent judgment, and the ability to work independently in a fast-paced environment. This is a 100% remote position.
Key Responsibilities
- Review and moderate user-generated content (images, videos, text, live streams) against established community guidelines and policies.
- Make accurate and consistent decisions on content violations, escalating complex cases as necessary.
- Maintain a high level of productivity and quality while adhering to strict deadlines.
- Provide feedback on content policy and tool improvements.
- Stay informed about current events and cultural trends to inform moderation decisions.
- Collaborate with team leads and other moderators to ensure consistent application of policies.
Required Skills
- Excellent written and verbal communication skills in English.
- Strong judgment and decision-making abilities with a high degree of accuracy.
- Ability to work independently and manage time effectively in a remote setting.
- Proficiency with various social media platforms and online communication tools.
- Resilience and ability to handle sensitive and potentially disturbing content regularly.
- Basic computer literacy and comfort with online tools.
Preferred Qualifications
- Previous experience in content moderation, online safety, or customer service.
- Familiarity with Meta's community standards and policies.
- Experience working in a fast-paced, target-driven environment.
- Multilingual abilities are a plus, particularly in widely spoken languages.
- Bachelor's degree or equivalent practical experience.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Opportunities for career growth and professional development.
- Employee assistance program.
- Remote work setup support.
- Access to Meta's internal learning resources.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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