About the Company
Alshaya Group is a leading international franchise operator for over 90 of the world’s most recognized retail brands. With a portfolio spanning fashion & footwear, food, health & beauty, pharmacies, home furnishings and more, Alshaya Group brings a dynamic retail experience to millions of customers across the Middle East, North Africa, Russia, Turkey, and Europe. Our commitment to excellence in customer service and operational standards has made us a regional powerhouse, offering unparalleled career growth opportunities.
Job Description
Alshaya Group is seeking enthusiastic and customer-focused Retail Sales Associates to join our dynamic teams across various international brands in Sharjah, UAE. This is an exciting opportunity for individuals passionate about retail and committed to delivering exceptional customer service. We value clear communication and a welcoming approach to all our customers. This is an on-site position. Visa sponsorship is available for qualified international candidates who are fluent in English.
Key Responsibilities
- Provide excellent customer service and build lasting relationships with customers.
- Assist customers with product selection, provide information, and demonstrate product features effectively.
- Process sales transactions accurately and efficiently using point-of-sale (POS) systems.
- Maintain a clean, organized, and visually appealing sales floor, ensuring merchandise is presented optimally.
- Replenish merchandise on shelves and assist with inventory management tasks, including stock counts and transfers.
- Actively work towards meeting and exceeding individual and team sales targets.
- Handle customer inquiries, resolve complaints professionally, and escalate complex issues when necessary.
- Adhere to all company policies and procedures, including health, safety, and operational guidelines.
Required Skills
- Fluent in English (reading, writing, and speaking).
- Excellent interpersonal and communication skills.
- Strong customer service orientation with a proactive and friendly approach.
- Ability to work effectively and efficiently in a fast-paced retail environment.
- Basic computer proficiency for POS and inventory systems.
- Ability to work flexible hours, including evenings, weekends, and public holidays, as per retail operational needs.
Preferred Qualifications
- Previous experience in retail sales or a customer service role.
- Knowledge of an additional language (e.g., Arabic, Hindi, Tagalog) is a plus.
- High school diploma or equivalent qualification.
Perks & Benefits
- Competitive monthly salary.
- Comprehensive health insurance coverage.
- Annual flight ticket allowance to home country (for eligible international staff).
- Generous employee discounts across Alshaya Group's diverse portfolio of brands.
- Significant opportunities for career growth and professional development within a large international company.
- Visa sponsorship for qualified international candidates.
- Supportive and multicultural work environment.
- Paid annual leave and public holidays.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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