About the Company
MediaMarkt is Europe’s largest retailer for consumer electronics, with a strong commitment to providing excellent customer service and a vast array of cutting-edge products. We believe in empowering our employees and fostering an inclusive environment where everyone can thrive. Join our dynamic team in Munich and be a part of a leading brand that constantly innovates.
Job Description
We are seeking a proactive and customer-focused Retail Assistant to join our vibrant team in Munich. This is a unique opportunity for an English-speaking individual to contribute to our store’s success, providing exceptional service to our diverse customer base without requiring German language skills. You will be instrumental in creating a welcoming shopping experience, assisting customers with product inquiries, and ensuring the smooth operation of our sales floor. If you have a passion for technology, strong communication skills, and a desire to work in an international environment, we encourage you to apply!
Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Provide detailed product information and demonstrations to customers, primarily in English.
- Process sales transactions accurately and efficiently using our POS system.
- Maintain an organized, clean, and visually appealing sales floor and product displays.
- Restock shelves and ensure products are properly priced and displayed.
- Handle customer inquiries, complaints, and returns with patience and professionalism.
- Collaborate with team members to achieve sales targets and store objectives.
- Stay informed about new products, promotions, and store policies.
- Assist with inventory management and stockroom organization as needed.
Required Skills
- Excellent verbal communication skills in English.
- Proven customer service experience, preferably in a retail environment.
- Ability to work effectively in a fast-paced and dynamic setting.
- Strong interpersonal skills and a friendly, approachable demeanor.
- Basic computer literacy and comfort with point-of-sale systems.
- Reliability and a strong work ethic.
- Ability to work flexible hours, including weekends and holidays.
Preferred Qualifications
- Previous experience in electronics retail.
- Knowledge of consumer electronics products and trends.
- Ability to work collaboratively in a multicultural team environment.
- High school diploma or equivalent.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Employee discounts on MediaMarkt products.
- Opportunities for professional development and career growth.
- Dynamic and international work environment.
- Paid time off and holidays.
- Team-building events and company activities.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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