About the Company
Hilton Hotels & Resorts is a global leader in hospitality, offering world-class service, exceptional accommodations, and memorable experiences across six continents. With a diverse portfolio of brands, we are dedicated to filling the earth with the light and warmth of hospitality, providing outstanding career opportunities for passionate individuals.
Job Description
Join the vibrant team at Hilton Hotels & Resorts in Hamburg as Bar & Restaurant Staff. We are seeking enthusiastic, customer-focused individuals who are fluent in English to deliver exceptional service in our dynamic food and beverage outlets. This role is perfect for those looking to work in an international environment where English is the primary language of communication with guests and colleagues. You will be responsible for creating memorable dining and bar experiences for our diverse clientele, ensuring every guest feels welcomed and valued.
Key Responsibilities
- Greet and seat guests in the restaurant or bar area promptly and courteously.
- Present menus, answer questions about menu items, and make recommendations.
- Take food and beverage orders accurately and efficiently.
- Serve food and beverages to guests, ensuring quality and presentation standards are met.
- Prepare and mix drinks according to recipes and guest preferences (for bar roles).
- Process payments and handle cash/card transactions accurately.
- Maintain cleanliness and organization of dining areas, bar, and workstations.
- Assist with setting up and breaking down dining areas for various services.
- Collaborate with kitchen and other service staff to ensure smooth operations.
- Respond to guest inquiries and resolve issues professionally and promptly.
Required Skills
- Fluency in English (verbal and written) is essential.
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong teamwork and interpersonal abilities.
- Attention to detail and a commitment to quality.
- Basic knowledge of food and beverage service principles.
Preferred Qualifications
- Previous experience (1+ year) in a bar, restaurant, or hotel setting.
- A diploma or certification in hospitality management or a related field.
- Familiarity with POS systems.
- Ability to understand and respond to guest needs proactively.
Perks & Benefits
- Competitive salary and gratuities.
- Comprehensive health and wellness benefits.
- Opportunities for career growth and development within Hilton's global network.
- Employee discounts on Hilton hotel stays and F&B worldwide.
- Complimentary meals during shifts.
- Access to a dynamic and international working environment.
- Extensive training programs.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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