About the Company
TUI Group is one of the world’s leading tourism groups, operating worldwide. Headquartered in Germany, TUI offers integrated services from hotels and cruises to airlines and travel agencies. We are committed to delivering outstanding holiday experiences to our customers across the globe.
Job Description
We are seeking a dynamic and enthusiastic English Speaking Tourism & Travel Consultant to join our team in Munich. This role is perfect for individuals passionate about travel and dedicated to creating unforgettable experiences for our international clientele. As a key member of our team, you will provide expert advice, manage bookings, and build lasting relationships with customers, all in a vibrant, international environment where your English language skills are paramount. No German language proficiency is required for this role, making it an excellent opportunity for international candidates looking to kickstart their career in Germany’s bustling tourism sector.
Key Responsibilities
- Consult clients on various travel packages, destinations, and services.
- Handle international customer inquiries via phone, email, and in-person.
- Plan and book flights, accommodations, tours, and car rentals.
- Process payments and manage travel documentation efficiently.
- Stay updated on travel trends, destination information, and industry regulations.
- Achieve sales targets and contribute to team success.
- Provide exceptional customer service before, during, and after travel.
Required Skills
- Fluent written and spoken English.
- Proven experience in customer service or sales.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Proficiency in using booking systems and CRM software (or ability to quickly learn).
- Passion for travel and geography knowledge.
Preferred Qualifications
- Previous experience in the tourism, hospitality, or travel agency sector.
- Knowledge of an additional European language (not German) is a plus.
- Bachelor's degree or vocational training in Tourism, Hospitality, or a related field.
- Experience working with diverse international clientele.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Generous employee travel discounts and benefits.
- Comprehensive health and wellness programs.
- Opportunities for professional development and career growth within a global company.
- A vibrant, international work environment in the heart of Munich.
- Pension scheme contributions.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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