Hospitality Trainee / Bellman (Visa & Accommodation Provided)

About the Company

The St. Regis Hotels & Resorts is a luxury hotel brand with a heritage dating back to 1904. Renowned for its bespoke service, exquisite design, and world-class amenities, The St. Regis offers a unique and unforgettable experience to its guests. Our properties are located in the most desirable destinations globally, providing an environment of sophisticated elegance and unparalleled comfort. We are committed to fostering a culture of excellence, where associates are empowered to deliver exceptional service and grow their careers within the Marriott International family.

Job Description

We are seeking enthusiastic and dedicated individuals to join our team as Hospitality Trainees / Bellmen at our luxurious resort on Saadiyat Island, Abu Dhabi. This is an incredible opportunity for aspiring hospitality professionals to kickstart their careers in a prestigious international environment. We are proud to offer comprehensive visa sponsorship and accommodation as part of this role, making it accessible for candidates looking to relocate. As a Hospitality Trainee / Bellman, you will be the first point of contact for our discerning guests, playing a crucial role in creating a memorable arrival and departure experience. You will gain hands-on experience in various aspects of hotel operations, including guest services, luggage handling, and concierge support, all while upholding the renowned St. Regis standards of service excellence.

Key Responsibilities

• Warmly welcome guests upon their arrival and assist with luggage handling, ensuring prompt and careful delivery to rooms.
• Provide comprehensive information about hotel facilities, services, and local attractions.
• Assist guests with transportation arrangements, including taxis, car rentals, and limousines.
• Ensure the lobby and entrance areas are consistently clean, tidy, and welcoming.
• Respond to guest inquiries and requests efficiently and courteously, escalating issues to management when necessary.
• Support the Front Office team with various tasks, contributing to smooth daily operations.
• Handle incoming and outgoing mail and packages for guests.
• Maintain a professional appearance and demeanor at all times, reflecting the luxury standards of The St. Regis.
• Adhere to all safety and security procedures of the hotel.

Required Skills

• Fluency in English (both verbal and written) is essential.
• Excellent interpersonal and communication skills.
• Strong customer service orientation with a genuine desire to assist guests.
• Ability to work effectively in a fast-paced, luxury hospitality environment.
• Physical stamina to handle luggage and stand for extended periods.
• A positive attitude, professional demeanor, and a commitment to teamwork.
• Basic knowledge of hotel operations and services.

Preferred Qualifications

• Prior experience in a hospitality or customer service role (e.g., hotel, restaurant, retail).
• Familiarity with luxury hotel brands and service standards.
• Additional language proficiency (e.g., Arabic, French, German, Mandarin).
• High school diploma or equivalent; a degree or certificate in Hospitality Management is a plus.

Perks & Benefits

• Comprehensive visa sponsorship provided.
• Fully furnished shared accommodation.
• Daily staff meals.
• Medical insurance coverage.
• Annual flight ticket.
• Opportunity for career growth within The St. Regis and Marriott International.
• Access to world-class training and development programs.
• Discounted hotel stays worldwide.

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