Content Moderator – Remote

About the Company

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create 360° value for our clients, people, shareholders, partners and communities.

Job Description

Accenture is seeking dedicated and detail-oriented Content Moderators to join our remote team. In this critical role, you will be responsible for reviewing user-generated content across various platforms to ensure compliance with community guidelines and terms of service. This is a crucial position that helps maintain a safe and positive online environment for millions of users. You will work within a dynamic and fast-paced environment, making quick and accurate decisions based on complex policies. This is a 100% remote position, offering flexibility and the opportunity to contribute from anywhere within the United States.

Key Responsibilities

• Review and moderate user-generated content (text, images, video, audio) based on established guidelines and policies.
• Identify and escalate content that violates safety, hate speech, misinformation, or other sensitive policies.
• Make consistent, accurate, and swift decisions on large volumes of content.
• Maintain a high level of understanding of evolving content policies and guidelines.
• Collaborate with team leads and quality assurance to ensure consistency and improve moderation practices.
• Document moderation decisions and provide feedback for policy improvements.
• Handle sensitive and graphic content responsibly and with resilience.

Required Skills

• Excellent written and verbal communication skills in English.
• Strong analytical and decision-making abilities with attention to detail.
• Ability to comprehend and apply complex guidelines consistently.
• Comfortable working with sensitive and potentially disturbing content.
• Proficiency with computer systems and ability to learn new tools quickly.
• Strong work ethic and ability to work independently in a remote setting.
• High school diploma or equivalent.

Preferred Qualifications

• Previous experience in content moderation, trust & safety, or a similar field.
• Familiarity with social media platforms and online community guidelines.
• Associate's or Bachelor's degree.
• Experience with ticketing systems or content review tools.
• Ability to speak multiple languages (highly valued for global projects).

Perks & Benefits

• Comprehensive health, dental, and vision insurance.
• Paid time off and company holidays.
• 401(k) retirement plan with company match.
• Remote work flexibility.
• Employee assistance program for mental health and well-being.
• Opportunities for career growth and professional development.
• Access to online learning platforms and certifications.
• Supportive team environment.

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