About the Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. We connect over 500 million fans with their favorite artists and events each year, delivering unforgettable experiences worldwide. Our team is passionate about music, events, and creating lasting memories for fans.
Job Description
We are seeking a dedicated and enthusiastic Part-Time Remote Assistant for Event Planners and Customer Service Professional to join our dynamic team. This entry-level position offers full training, making it an ideal opportunity for individuals looking to start a career in the exciting world of live entertainment and event management. You will play a crucial role in supporting our event planning teams and ensuring exceptional customer experiences for attendees across various events.
Key Responsibilities
- Provide administrative support to event planners, including scheduling, data entry, and document preparation.
- Assist with event logistics, such as coordinating materials and managing attendee communications.
- Respond to customer inquiries via email, chat, and phone regarding event details, ticket information, and general support.
- Resolve customer issues and complaints efficiently and professionally, escalating complex cases as needed.
- Maintain accurate records of customer interactions and event-related data.
- Collaborate with various internal teams to ensure smooth event execution and consistent customer service delivery.
- Participate in training sessions to continuously improve product knowledge and customer service skills.
Required Skills
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Proficiency with basic office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to work independently and as part of a remote team.
- A proactive and problem-solving attitude.
- Reliable internet connection and a dedicated home office setup.
- Customer-focused mindset with a desire to help others.
Preferred Qualifications
- Previous experience in a remote work environment.
- Familiarity with event planning concepts or the entertainment industry.
- Experience with CRM software or customer support platforms.
- A passion for music, live events, or entertainment.
Perks & Benefits
- Flexible part-time working hours.
- Comprehensive paid training program.
- Opportunity to work with a global leader in live entertainment.
- 100% remote work flexibility.
- Access to industry insights and event knowledge.
- Supportive and collaborative team environment.
- Potential for career growth within the company.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
DISCLAIMER
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