About the Company
Waterstones is the UK’s leading chain of specialist bookshops. With over 280 stores across the UK, Ireland, and continental Europe, we are dedicated to bringing the best books to our customers. We are passionate about books, knowledgeable about our ranges, and committed to providing an inspiring and engaging environment for both our staff and our customers. Join a team where your love for literature can flourish.
Job Description
We are seeking an enthusiastic and customer-focused Bookstore Clerk to join our team in Lisburn. This role is perfect for individuals who have a genuine passion for books and a desire to provide exceptional service. You will be at the heart of our store, assisting customers, managing inventory, and contributing to the vibrant atmosphere that makes Waterstones a beloved destination for book lovers.
Key Responsibilities
- Assist customers with finding books, providing recommendations, and processing purchases.
- Maintain a tidy and organised store environment, including shelving, displaying, and replenishing stock.
- Process deliveries, unpack new stock, and ensure accurate inventory management.
- Handle cash and card transactions with accuracy and efficiency.
- Promote Waterstones loyalty programmes and special offers.
- Engage with customers, fostering a welcoming and knowledgeable atmosphere.
- Support the management team with daily operational tasks as required.
Required Skills
- Excellent customer service and interpersonal skills.
- Strong communication abilities, both verbal and written.
- Basic computer proficiency for point-of-sale systems.
- Ability to work effectively in a team-oriented environment.
- A genuine passion for books and reading.
- Physical ability to stand for extended periods, lift boxes, and move stock.
Preferred Qualifications
- Previous experience in a retail or customer-facing role.
- Knowledge of various literary genres and current book trends.
- Experience with inventory management or merchandising.
Perks & Benefits
- Competitive hourly wage.
- Generous staff discount on books and other products.
- Pension scheme.
- Opportunities for career development and advancement within Waterstones.
- Comprehensive training programme.
- A vibrant and supportive work environment surrounded by books and fellow book lovers.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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