Content Scheduler

About the Company

USAA is a leading financial services company serving millions of military members and their families. Headquartered in San Antonio, Texas, USAA offers a full range of banking, investing, and insurance products. We are dedicated to providing excellent service and support to our community, driven by a mission to facilitate the financial security of those who serve. Join our innovative team and contribute to a company that values integrity, service, loyalty, and honesty.

Job Description

We are seeking an organized and detail-oriented Content Scheduler to join our dynamic marketing and communications team. In this hybrid role, you will be instrumental in managing and optimizing the flow of content across various platforms and channels, ensuring timely publication and alignment with our strategic marketing goals. The Content Scheduler will work closely with content creators, marketing managers, and channel owners to maintain a consistent content calendar and uphold brand standards.

Key Responsibilities

• Manage and maintain the master content calendar for all marketing and communications initiatives.
• Coordinate with content creators, designers, and subject matter experts to ensure content is developed, approved, and delivered on schedule.
• Schedule and publish content across various digital platforms, including web, social media, email, and internal communications, using relevant content management systems (CMS) and scheduling tools.
• Monitor content performance metrics and assist in generating reports to inform future content strategy.
• Ensure all content adheres to brand guidelines, compliance requirements, and editorial standards prior to publication.
• Proactively identify potential scheduling conflicts and propose solutions to keep projects on track.
• Facilitate content review and approval processes with stakeholders.
• Support the content team with administrative tasks and project coordination as needed.

Required Skills

• Proven experience in content scheduling, content coordination, or project management within a marketing or communications department.
• Proficiency with content management systems (e.g., Adobe Experience Manager, WordPress) and social media scheduling platforms (e.g., Sprinklr, Hootsuite).
• Excellent organizational skills with a keen eye for detail and the ability to manage multiple projects simultaneously.
• Strong written and verbal communication skills.
• Ability to work effectively in a fast-paced, collaborative, and hybrid work environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Preferred Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• Experience in the financial services or insurance industry.
• Familiarity with SEO best practices and content analytics tools.
• Knowledge of digital asset management (DAM) systems.

Perks & Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Generous paid time off, including holidays and sick leave.
• Tuition reimbursement and professional development opportunities.
• On-site fitness centers and wellness programs.
• Employee assistance programs.
• Hybrid work model providing flexibility.

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