Bookstore Clerk

About the Company

Powell’s Books is a legendary independent bookstore, known worldwide for its vast selection of new and used books, unique atmosphere, and knowledgeable staff. Founded in 1971, our flagship City of Books location in Portland spans an entire city block, offering a truly unparalleled literary experience. We pride ourselves on fostering a community of readers and providing exceptional customer service. Join our team and be part of a beloved institution that celebrates the joy of reading.

Job Description

As a Bookstore Clerk at Powell’s Books, you will be at the heart of our operations, helping customers discover their next favorite book, managing inventory, and contributing to the vibrant atmosphere of our store. This role requires a passion for books, excellent customer service skills, and the ability to thrive in a fast-paced retail environment. You will play a crucial role in ensuring our customers have an enjoyable and memorable shopping experience.

Key Responsibilities

• Assist customers with locating books and making recommendations.
• Process sales transactions accurately using our POS system.
• Shelve books efficiently and maintain organized displays.
• Receive and process new inventory, including pricing and stocking.
• Answer phone calls and provide information about store events and services.
• Maintain a clean and inviting store environment.
• Handle customer inquiries and resolve issues professionally.
• Support special events and promotions as needed.

Required Skills

• Previous retail or customer service experience (at least 6 months).
• Strong interpersonal and communication skills.
• Basic computer proficiency and ability to learn POS systems.
• Ability to lift up to 30 lbs and stand for extended periods.
• Enthusiasm for books and reading across various genres.
• Reliable and punctual with a strong work ethic.

Preferred Qualifications

• High school diploma or equivalent.
• Knowledge of current literary trends and authors.
• Experience working in a bookstore or library.
• Fluency in multiple languages.
• Experience with inventory management.

Perks & Benefits

• Competitive hourly wages.
• Generous employee discount on books and merchandise.
• Health, dental, and vision insurance for full-time employees.
• Paid time off and holiday pay.
• Opportunities for career growth within a unique retail environment.
• Employee assistance program.
• 401(k) retirement plan with company match.
• A vibrant and supportive team culture.

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