Conference Greeter

About the Company

Hampton Inn by Hilton Nogales is a proud member of Hilton Worldwide, a global leader in hospitality. We are dedicated to providing exceptional service and a comfortable experience for all our guests. Located in the vibrant community of Nogales, Arizona, our hotel serves as a hub for both business and leisure travelers. We believe in fostering a positive and inclusive work environment where every team member is valued and has the opportunity to grow.

Job Description

We are seeking an enthusiastic and customer-focused Conference Greeter to join our team at Hampton Inn by Hilton Nogales. As a Conference Greeter, you will be the first point of contact for attendees at various conferences, meetings, and events held at our venue. Your primary role will be to create a welcoming atmosphere, provide assistance, and ensure a smooth and enjoyable experience for all guests. This is an excellent opportunity for individuals with a passion for service and a friendly disposition.

Key Responsibilities

• Warmly welcome all guests and attendees to conferences, meetings, and events.
• Direct individuals to the appropriate event rooms, registration desks, and other facilities.
• Provide accurate information about event schedules, speakers, and general venue layout.
• Assist with the check-in process for attendees and distribution of event materials.
• Maintain a professional, approachable, and friendly demeanor at all times.
• Respond to guest inquiries, provide local information, and resolve minor issues promptly or escalate as necessary.
• Ensure the cleanliness and presentable appearance of the entrance and reception areas.
• Collaborate with event organizers and hotel staff to ensure seamless event execution.

Required Skills

• Excellent verbal communication and active listening skills.
• Strong interpersonal skills with a welcoming and outgoing personality.
• Ability to stand or walk for extended periods during events.
• Demonstrated commitment to outstanding customer service.
• High level of reliability, punctuality, and professionalism.
• Basic organizational skills and attention to detail.

Preferred Qualifications

• Previous experience in a hospitality, customer service, or event support role.
• Familiarity with event coordination or venue operations.
• Bilingual proficiency in English and Spanish is highly advantageous.
• High school diploma or equivalent.

Perks & Benefits

• Competitive hourly wage.
• Opportunity to join a globally recognized hospitality brand.
• Flexible scheduling options to fit your lifestyle.
• Positive, supportive, and collaborative team environment.
• Access to exclusive Hilton Team Member travel discounts worldwide.
• Opportunities for professional development and career advancement within Hilton.

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