About the Company
ASOS is a global fashion destination for 20-somethings, stocking a great edit of over 85,000 products, including its own-brand ASOS Design and a mix of well-known and emerging brands. With a mission to become the world’s number one destination for fashion-loving 20-somethings, ASOS is a dynamic and innovative company that thrives on connecting with its audience.
Job Description
ASOS is seeking a highly motivated and creative individual to join our social media team as a Work From Home Instagram Engagement Assistant. This is a 100% remote position. You will be instrumental in fostering a vibrant and interactive community on our Instagram platform, helping to deepen connections with our audience, amplify brand voice, and drive engagement. Your day-to-day will involve monitoring comments, responding to DMs, actively engaging with followers’ content, and identifying trends.
Key Responsibilities
- Monitor ASOS's Instagram feed, stories, and DMs for comments, questions, and mentions.
- Craft engaging and on-brand responses to comments and direct messages from our community.
- Proactively engage with user-generated content, influencers, and partner accounts on Instagram.
- Identify and report trending topics, user feedback, and potential customer service issues to the social media manager.
- Assist in content scheduling and caption creation as needed.
- Participate in brainstorming sessions for new engagement strategies.
- Maintain a consistent and positive brand voice across all interactions.
Required Skills
- Proven experience with Instagram as a user and understanding of its features (stories, reels, DMs, comments).
- Excellent written communication skills with impeccable grammar and spelling.
- Ability to adapt to a specific brand voice and tone.
- Strong attention to detail and ability to multitask.
- Self-motivated and able to work independently in a remote environment.
- Basic understanding of social media etiquette and best practices.
Preferred Qualifications
- Previous experience in social media management, community management, or customer service.
- Familiarity with fashion retail trends and ASOS's target audience.
- Experience with social media management tools (e.g., Hootsuite, Sprout Social).
- A portfolio demonstrating social media engagement or content creation.
Perks & Benefits
- Competitive hourly wage.
- Flexible working hours.
- Opportunities for career growth within a global fashion company.
- Employee discount on ASOS products.
- Work from the comfort of your home, 100% remote.
- Access to learning and development resources.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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