Email & Data Processing Clerk

About the Company

Capital One is a diversified financial services company with a strong focus on technology and innovation. We are committed to fostering an inclusive culture and empowering our associates to make a real impact. With a presence across North America and the UK, we offer a dynamic environment where career growth and development are highly valued. Join us in our mission to change banking for good.

Job Description

We are seeking a highly organized and detail-oriented Remote Email & Data Processing Clerk to join our team. In this 100% remote role, you will be responsible for efficiently managing incoming emails, extracting critical data, and accurately inputting it into various systems. This position requires strong attention to detail, excellent time management skills, and a commitment to data integrity and confidentiality. You will play a crucial role in ensuring the smooth flow of information and supporting various departmental operations.

Key Responsibilities

• Process and categorize a high volume of incoming emails daily.
• Extract relevant data from emails and other digital communications.
• Accurately input data into internal databases and CRM systems.
• Maintain and update records with new information, ensuring data accuracy and completeness.
• Identify and resolve discrepancies in data through research and communication.
• Generate basic reports and summaries as required.
• Adhere to strict data privacy and security protocols.
• Collaborate with team members to optimize data processing workflows.
• Perform routine data quality checks and audits.
• Assist with other administrative tasks as needed.

Required Skills

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Demonstrated experience with data entry and data management.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to work independently and manage multiple tasks in a remote environment.
• Excellent written communication skills.
• High level of professionalism and discretion when handling sensitive information.
• Basic understanding of data privacy principles (e.g., GDPR, CCPA).

Preferred Qualifications

• Associate's degree or equivalent experience.
• Previous experience in a financial services or data-intensive industry.
• Familiarity with CRM software (e.g., Salesforce).
• Experience with automated data extraction tools.

Perks & Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Flexible spending accounts.
• Life and disability insurance.
• Employee assistance program.
• Tuition reimbursement.
• Professional development opportunities.
• Remote work setup stipend.

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