Entry-Level Cloud Services Clerk

About the Company

MTN Nigeria is a leading telecommunications company, driving digital transformation and connectivity across Nigeria. As part of a global enterprise, we are committed to delivering innovative solutions and empowering our customers through technology. Join a vibrant team dedicated to excellence and making a significant impact in the digital landscape.

Job Description

We are seeking a highly motivated and detail-oriented Entry-Level Cloud Services Clerk to join our dynamic team in Egbeda, Lagos. This role is ideal for individuals looking to start their career in the technology sector, particularly with an interest in cloud computing environments. The successful candidate will provide essential administrative and operational support to our Cloud Services department, ensuring efficient day-to-day operations and contributing to the smooth functioning of our cloud infrastructure. This is an on-site position offering an excellent opportunity for growth and learning within a leading organization.

Key Responsibilities

• Perform data entry and maintain accurate records related to cloud service subscriptions, usage, and billing.
• Assist with the documentation and organization of cloud infrastructure configurations and operational procedures.
• Monitor basic cloud service health indicators and report anomalies to senior team members.
• Handle and route internal inquiries and support requests related to cloud services.
• Support the Cloud Services team with various administrative tasks, including scheduling, correspondence, and report generation.
• Collaborate with other departments to ensure seamless integration of cloud-related processes.
• Participate in training sessions to enhance knowledge of cloud technologies and best practices.

Required Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Effective written and verbal communication skills.
• Ability to learn new software and systems quickly.
• Basic understanding of computer operations and internet usage.
• High level of integrity and professional conduct.

Preferred Qualifications

• Ordinary National Diploma (OND), Higher National Diploma (HND), or Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Basic understanding of cloud computing concepts (e.g., AWS, Azure, Google Cloud).
• Prior administrative or clerical experience in a fast-paced environment.
• Familiarity with ticketing or support management systems.

Perks & Benefits

• Comprehensive health insurance package.
• Opportunities for professional development and training.
• Employee discounts on MTN products and services.
• Paid time off and holidays.
• Supportive and collaborative work environment.
• Career growth opportunities within a global company.

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