Digital Records Clerk

About the Company

Royal Bank of Canada (RBC) is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 89,000+ employees who leverage their imagination and insights to bring our vision to life. We are committed to helping our clients thrive and communities prosper, and we are proud to be one of Canada’s largest banks, and among the largest in the world based on market capitalization. We offer a broad range of personal and commercial banking, wealth management, insurance, investor services and capital markets products and services globally.

Job Description

Are you highly organized, detail-oriented, and looking for an entry point into a rewarding career? RBC is seeking a motivated Digital Records Clerk to join our dynamic team in Calgary. This role is perfect for individuals with no prior experience who are eager to learn and contribute to maintaining the integrity and accessibility of our vital digital records. You will play a crucial role in ensuring our information is managed efficiently and in compliance with all relevant regulations. We provide comprehensive training and a supportive environment for you to grow your skills.

Key Responsibilities

• Organize, classify, and index digital documents and records according to established procedures.
• Perform regular audits of digital files to ensure accuracy and completeness.
• Assist in the migration of physical records to digital formats.
• Respond to internal requests for digital document retrieval and information.
• Maintain confidentiality and security of all sensitive information.
• Adhere to all company policies and regulatory requirements regarding records management.
• Support team members with various administrative tasks as needed.

Required Skills

• Strong organizational and time management skills.
• Exceptional attention to detail and accuracy.
• Basic computer proficiency, including familiarity with Microsoft Office Suite (Word, Excel).
• Ability to learn new software and systems quickly.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Preferred Qualifications

• High school diploma or equivalent.
• Familiarity with digital archiving or document management principles (even if theoretical).
• A proactive approach to problem-solving.

Perks & Benefits

• Comprehensive health and dental benefits.
• Paid time off and holidays.
• Retirement savings plan (e.g., pension, 401k/RRSP matching).
• Employee assistance program.
• Opportunities for professional development and career growth.
• Employee discounts on banking services.
• A collaborative and supportive work environment.

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