About the Company
Ogilvy is a world-renowned advertising, marketing, and public relations agency. We are dedicated to creating iconic work that shapes culture and drives business growth for our clients. With a rich history of innovation, Ogilvy combines expertise in brand strategy, content creation, digital transformation, and social media engagement to deliver integrated solutions globally. We are passionate about making brands matter and building strong connections between companies and their audiences.
Job Description
We are seeking a proactive and detail-oriented Virtual Twitter/X Community Assistant to join our dynamic social media team. This is a 100% remote position. In this role, you will be instrumental in managing and growing the online communities for our clients on Twitter/X, ensuring engaging interactions, monitoring trends, and maintaining a positive brand presence. The ideal candidate will have a strong understanding of the Twitter/X platform, excellent communication skills, and a passion for community building.
Key Responsibilities
- Monitor Twitter/X channels for mentions, comments, and direct messages, responding promptly and appropriately.
- Engage with the community by initiating conversations, liking/retweeting relevant content, and participating in trending discussions.
- Identify and escalate potential issues or negative sentiment to the social media manager.
- Assist in scheduling and publishing content on Twitter/X as directed.
- Track and report on key community engagement metrics.
- Stay informed about current social media trends, platform updates, and best practices.
- Collaborate with the content and marketing teams to ensure consistent brand messaging.
- Support the development of community guidelines and FAQs.
Required Skills
- Proven experience in managing social media communities, specifically on Twitter/X.
- Excellent written and verbal communication skills in English.
- Strong understanding of social media etiquette and best practices.
- Ability to work independently and manage time effectively in a remote setting.
- Proficiency with social media management tools (e.g., Hootsuite, Sprout Social, Buffer).
- Basic analytical skills to interpret engagement data.
Preferred Qualifications
- Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
- Experience with social listening tools.
- Familiarity with various online communities and digital trends in Hong Kong and Asia-Pacific regions.
- Ability to speak Cantonese or Mandarin is a plus.
Perks & Benefits
- Flexible remote work environment.
- Opportunity to work with leading global brands.
- Professional development and learning opportunities.
- Competitive hourly rate.
- Dynamic and supportive team culture.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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