Entry-Level Audio Transcription Clerk

About the Company

Sutherland Global Services is a global process transformation company focused on helping clients achieve optimal performance by rethinking the way they work. We provide services across the entire customer lifecycle, from front-office customer engagement to back-office support, leveraging advanced technologies and highly skilled talent.

Job Description

Are you detail-oriented, have excellent listening skills, and are looking to kickstart your career in a dynamic environment? Sutherland Global Services is seeking enthusiastic and motivated individuals to join our team as Entry-Level Audio Transcription Clerks. In this role, you will be responsible for accurately converting audio recordings into written text, ensuring high quality and adherence to strict deadlines. This is an excellent opportunity for someone with no prior experience to learn valuable skills and grow within a global organization.

Key Responsibilities

• Listen to audio recordings and accurately transcribe them into text format.
• Identify and correct grammatical, spelling, and punctuation errors in transcribed documents.
• Ensure transcribed content adheres to specified style guides and client requirements.
• Manage multiple transcription projects simultaneously and meet strict deadlines.
• Maintain confidentiality and security of all audio and transcribed materials.
• Collaborate with team members to ensure consistency and quality of output.

Required Skills

• Exceptional listening comprehension and attention to detail.
• Strong written communication skills in English.
• Proficiency in typing with accuracy and speed.
• Basic computer literacy and comfort with office software (e.g., MS Word).
• Ability to work independently and as part of a team.
• High level of integrity and confidentiality.

Preferred Qualifications

• High school diploma or equivalent.
• Experience with transcription software (e.g., Express Scribe) is a plus but not required.
• Familiarity with various accents and dialects.

Perks & Benefits

• Comprehensive paid training program.
• Opportunities for career advancement and professional development.
• Medical aid and retirement fund contributions.
• Employee wellness programs.
• Supportive and inclusive work environment.
• Performance-based incentives.

Apply Now