Virtual Assistant for Social Media Management

About the Company

Steelcase has been a global leader in office furniture and innovative workspace solutions for over 100 years. We believe that the places where people work can inspire, adapt, and drive performance. Our mission is to help people work more effectively, wherever work happens. We foster a culture of innovation, collaboration, and continuous learning, and we are committed to sustainability and making a positive impact on the world.

Job Description

Steelcase is seeking a highly organized and enthusiastic Virtual Assistant to join our dynamic team, specifically focusing on social media management. This is a 100% remote, full-time opportunity perfect for individuals eager to start their career in digital marketing and online community engagement. If you’re a quick learner with a passion for social media and a knack for communication, we encourage you to apply – beginners are welcome! As a Virtual Assistant, you will play a crucial role in maintaining our online presence and connecting with our audience across various social media platforms. You will support the marketing team by executing our social media strategy, curating engaging content, and interacting with our online community.

Key Responsibilities

• Schedule and publish social media posts across various platforms (e.g., LinkedIn, Instagram, Facebook, Twitter) using scheduling tools.
• Curate engaging content, including images, videos, and articles, relevant to our brand and industry.
• Monitor social media channels for mentions, comments, and messages, responding promptly and professionally or escalating as needed.
• Conduct basic research on trending topics, hashtags, and competitor activities to inform content strategy.
• Assist in tracking social media performance metrics and compiling simple reports.
• Maintain an organized content calendar and asset library.
• Collaborate closely with the marketing team to ensure brand consistency and messaging alignment.
• Perform other administrative tasks as needed to support social media initiatives.

Required Skills

• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Proficiency with major social media platforms (LinkedIn, Instagram, Facebook, Twitter).
• High attention to detail and accuracy.
• Ability to work independently and as part of a remote team.
• Eagerness to learn and adapt to new tools and technologies.
• Basic understanding of digital communication etiquette.

Preferred Qualifications

• Familiarity with social media scheduling tools (e.g., Hootsuite, Buffer, Sprout Social).
• Basic graphic design skills using tools like Canva.
• An understanding of basic marketing principles.
• Previous experience in an administrative or customer service role (even if informal).

Perks & Benefits

• Fully remote work environment, offering flexibility and work-life balance.
• Opportunities for professional development and training in digital marketing.
• A collaborative and supportive team culture.
• Competitive salary with potential for growth.
• Comprehensive benefits package (for full-time employees, subject to company policy).

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