Virtual Assistant for Client Services

About the Company

At EY, we’re dedicated to building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. Our global organization is comprised of 300,000 people in over 150 countries, with a strong commitment to diversity and inclusion.

Job Description

We are seeking a highly organized and proactive Part-Time Virtual Assistant to provide exceptional administrative and client support for our client services teams. This 100% remote role requires a dedicated professional capable of managing multiple tasks efficiently, communicating effectively, and maintaining confidentiality. You will play a crucial role in ensuring the smooth operation of client-facing activities, providing essential support that enables our teams to focus on strategic client engagement. This is an excellent opportunity for an experienced professional looking for flexible work within a dynamic and reputable global organization.

Key Responsibilities

• Manage and maintain calendars, including scheduling appointments, meetings, and conferences for client service professionals.
• Prepare and format professional documents, presentations, and reports using Microsoft Office Suite.
• Coordinate and organize virtual meetings, including setting up technology, preparing agendas, and distributing minutes.
• Act as the primary point of contact for internal and external stakeholders, handling inquiries and directing them appropriately.
• Assist with client communication, including drafting and proofreading emails and other correspondence.
• Perform data entry, maintain accurate records, and update client relationship management (CRM) systems.
• Handle confidential information with discretion and professionalism.
• Support ad-hoc administrative projects and tasks as required by the client services team.

Required Skills

• Proven experience as a Virtual Assistant, Administrative Assistant, or similar role.
• Excellent verbal and written communication skills in English.
• Strong organizational and time management abilities with keen attention to detail.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
• Ability to work independently and as part of a remote team.
• High level of discretion and ability to handle confidential information.
• Reliable internet connection and a dedicated home office setup.

Preferred Qualifications

• Prior experience working in a professional services, consulting, or financial services environment.
• Familiarity with CRM software (e.g., Salesforce).
• Experience with virtual collaboration tools beyond Microsoft Teams (e.g., Zoom, Slack).
• Relevant certifications in administrative support or virtual assistance.

Perks & Benefits

• Flexible part-time hours to support work-life balance.
• Opportunity to work 100% remotely from home.
• Access to EY's comprehensive learning and development resources.
• Competitive hourly rate.
• Professional growth opportunities within a global organization.
• Supportive and inclusive work environment.

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