About the Company
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest delivery network. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create long-lasting value for our clients, people and communities.
Job Description
Join our dynamic team at Accenture as an Online Content Moderator, a pivotal role in ensuring a safe and positive online environment for users. This entry-level position is perfect for individuals looking to start a career in digital content management, offering flexible hours and the convenience of working remotely from your phone or computer. You will be responsible for reviewing and moderating user-generated content across various platforms, upholding community guidelines, and contributing to a healthier digital space. We are looking for detail-oriented individuals with excellent judgment and a commitment to maintaining online safety standards.
Key Responsibilities
- Review user-generated content (e.g., text, images, videos) according to established guidelines and policies.
- Identify and escalate content that violates community standards, including hate speech, misinformation, and explicit material.
- Take appropriate action on violating content, such as removal, labeling, or reporting.
- Maintain a high level of accuracy and consistency in moderation decisions.
- Stay informed about updates to content policies and guidelines.
- Collaborate with team members and supervisors to ensure a cohesive moderation strategy.
- Handle sensitive and potentially disturbing content with professionalism and resilience.
- Document moderation actions and contribute to reporting as required.
Required Skills
- Strong ethical judgment and decision-making skills.
- Excellent attention to detail and ability to follow complex guidelines.
- Proficiency in using mobile devices and web-based tools.
- Ability to work independently and manage time effectively in a remote setting.
- Comfortable with exposure to sensitive and potentially graphic content.
- Reliable internet connection and a quiet workspace.
- Basic computer literacy.
Preferred Qualifications
- Previous experience in customer service or data entry.
- Familiarity with various social media platforms and online communities.
- An understanding of internet culture and current online trends.
- Ability to adapt quickly to changing priorities and guidelines.
Perks & Benefits
- Flexible working hours to fit your lifestyle.
- Opportunity for professional growth in the digital content industry.
- Comprehensive training program provided.
- Access to mental health and well-being resources.
- Supportive team environment.
- Work from the comfort of your home, anywhere in Wollongong, NSW.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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