Remote Content & Community Specialist – Entry-Level

About the Company

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution of social technology. We are an inclusive, global company with a mission to give people the power to build community and bring the world closer together.

Job Description

We are seeking an enthusiastic and creative Remote Content & Community Specialist to join our global team. This is an entry-level position perfect for individuals passionate about digital communication, community building, and content creation. You will play a crucial role in fostering engaging online environments, creating compelling content, and ensuring our communities remain vibrant and positive. This is a 100% remote position, allowing you to work from Narok Town, Narok County, Kenya, and contribute to a global brand.

Key Responsibilities

• Engage with online communities across various platforms, responding to comments, messages, and inquiries in a timely and professional manner.
• Create and curate engaging content (text, images, videos) tailored for different social media platforms and community channels.
• Monitor and moderate user-generated content and discussions to ensure adherence to community guidelines and a safe online environment.
• Identify and report on community trends, feedback, and sentiment to inform content strategies and product improvements.
• Collaborate with marketing and product teams to support campaigns and initiatives through community engagement.
• Stay up-to-date with social media trends, platform changes, and best practices in community management and content creation.
• Develop and implement community engagement strategies to increase participation and loyalty.

Required Skills

• Excellent written and verbal communication skills in English.
• A genuine passion for building and nurturing online communities.
• Proficiency with major social media platforms (Facebook, Instagram, etc.).
• Basic knowledge of graphic design tools (e.g., Canva) or video editing software.
• Strong organizational skills and ability to manage multiple tasks.
• Problem-solving abilities and a proactive attitude.
• Ability to work independently and as part of a remote global team.

Preferred Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, or a related field.
• Familiarity with community management platforms and analytics tools.
• Understanding of digital marketing principles and content strategy.
• Fluency in Swahili is a plus.
• Previous experience with online moderation or content creation (personal projects or volunteer work counts).

Perks & Benefits

• Competitive salary and performance bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Stipend for remote work setup and internet costs.
• Opportunities for professional development and continuous learning.
• Employee assistance program and mental wellness resources.
• Parental leave and family support benefits.
• Access to Meta's vast learning resources and global network.

Apply Now