About the Company
Meta Platforms, Inc. builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. Content moderation is critical to maintaining safe and inclusive communities across all our platforms.
Job Description
Meta Platforms, Inc. is seeking a dedicated and vigilant Remote Social Media Content Moderator to join our global team. In this fully remote role, you will play a crucial part in maintaining the safety and integrity of our platforms by reviewing user-generated content, enforcing community standards, and ensuring a positive user experience. This position requires strong analytical skills, attention to detail, and a commitment to upholding ethical content policies.
Key Responsibilities
- Review and moderate user-generated content (e.g., posts, comments, images, videos) across various Meta platforms to ensure compliance with community guidelines and policies.
- Identify and escalate complex or high-priority content issues to specialized teams for further review.
- Apply content policies consistently and accurately, making objective decisions based on established guidelines.
- Contribute to the continuous improvement of content moderation policies and processes by providing feedback and insights.
- Stay informed about current events, online trends, and potential threats to user safety and platform integrity.
- Maintain a high level of productivity and quality in content review while working independently in a remote environment.
- Collaborate with team members and supervisors through virtual communication tools.
Required Skills
- Proven experience in online content moderation, customer service, or a related field (1+ year preferred).
- Excellent written and verbal communication skills in English.
- Strong analytical and decision-making abilities with exceptional attention to detail.
- Ability to work independently and manage time effectively in a remote work setting.
- Proficiency with various social media platforms and online communication tools.
- High level of integrity and ability to handle sensitive and potentially disturbing content with discretion.
- Comfortable working in a fast-paced and evolving digital environment.
Preferred Qualifications
- Bachelor’s degree in Communications, Psychology, Sociology, or a related field.
- Familiarity with Meta’s community standards and policies.
- Experience with content moderation tools and systems.
- Multilingual abilities are a plus, particularly in widely spoken languages on our platforms.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Paid time off and company holidays.
- Opportunities for professional development and career growth within a leading tech company.
- Access to employee assistance programs and wellness resources.
- Remote work setup support.
- Employee discount programs.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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