About the Company
Air Arabia is the Middle East and North Africa’s first and largest low-cost carrier (LCC). We fly to over 170 destinations across the Middle East, North Africa, Asia, and Europe. Since launching in 2003, we have continually expanded our network, offering convenience, reliability, and value for money air travel. Based in Sharjah, UAE, our commitment is to make air travel accessible to everyone while maintaining the highest standards of safety and service. Join our diverse team and be part of an exciting industry leader.
Job Description
We are seeking enthusiastic and dedicated individuals to join our Airport Ground Staff team in Sharjah. This entry-level position is perfect for those looking to start a career in the aviation industry, offering a dynamic work environment and opportunities for growth. As Airport Ground Staff, you will play a crucial role in ensuring the smooth and efficient operation of our flights and providing excellent service to our passengers.
Key Responsibilities
- Assist passengers with check-in procedures, including baggage handling and seat assignments.
- Provide clear and concise information to passengers regarding flight schedules, gates, and general airport inquiries.
- Guide passengers through security and boarding processes.
- Handle passenger complaints and inquiries with professionalism and a helpful attitude.
- Ensure all necessary documentation for flights is processed accurately and on time.
- Coordinate with flight crews, baggage handlers, and other airport personnel to ensure timely departures.
- Monitor gate areas and assist with boarding and disembarkation.
- Maintain a safe and organized work environment on the ramp and at the gate.
Required Skills
- Fluency in English (written and spoken)
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work effectively in a fast-paced and dynamic environment
- High level of professionalism and attention to detail
- Ability to work flexible shifts, including weekends and public holidays
- Basic computer proficiency
Preferred Qualifications
- High school diploma or equivalent qualification
- Any prior experience in customer service or hospitality is a plus, but not required
- Knowledge of additional languages is an advantage
Perks & Benefits
- Competitive salary and benefits package
- Opportunities for career advancement within the aviation industry
- Comprehensive health insurance
- Flight benefits and travel discounts
- Professional development and training programs
- Dynamic and multicultural work environment
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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